Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Samantha Castaneda

Illinios

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Work History

Customer Service Representative

Champs
12.2022 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled and properly hung and folded new shipment in minimal time
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Grant High School
06.2025

Skills

  • POS Systems and Ordering Platforms
  • Document Control
  • Store Maintenance
  • Critical Thinking
  • Closing Sales
  • Money Handling Abilities
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Customer Service
  • Active Listening
  • Managing Multiple Tasks

Accomplishments

  • Achieved fast results by putting away new inventory with accuracy and efficiency.
  • Cashier - I was able to learn fast and moved from team lead to customer service representative and handling money.

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Customer Service Representative

Champs
12.2022 - 04.2023

High School Diploma -

Grant High School
Samantha Castaneda