Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
AdministrativeAssistant
Samantha Ponce De León

Samantha Ponce De León

Multidisciplinary Leader
San Andres Cholula, Puebla

Summary

A versatile professional committed to continuous improvement, with extensive experience in creating efficient procedures and overseeing multidisciplinary teams. Focused on organization, detailed analysis, and data-driven decision-making to ensure customer satisfaction and optimize processes. Strong skills in project coordination, problem-solving under pressure, and budget management. Proven leadership in managing teams of up to 30 individuals, implementing effective work strategies, and ensuring compliance with established standards. Expertise in logistics, data management, and technology to provide innovative solutions in dynamic environments.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
3
3
Certificates

Work History

Documentation Processor

Copart Inc. (Title Express Department)
Puebla
05.2024 - Current

As a Documentation Processor at Copart Inc., responsible for managing vehicle title transfers in total loss cases across the United States.

  • Oversee logistics and conduct detailed analysis of the vehicle title transfer process, ensuring compliance with state-specific laws and regulations.
  • Collaborate with financial institutions nationwide to ensure accuracy and compliance with all legal and procedural requirements.
  • Skilled in process management, problem-solving, and maintaining meticulous attention to detail.
  • Organize and maintain digital archives using efficient file management techniques for seamless retrieval.
  • Manage sensitive information securely, consistently adhering to strict data privacy protocols.
  • Handle multiple calls daily with banks and customers, ensuring timely and accurate communication.
  • Facilitate continuous correspondence via email and fax, ensuring the smooth flow of information across all parties involved.

State Secretary of Institutional Communication

LGBT RIGHTS Puebla
Puebla
03.2023 - 03.2024

LGBT+ Rights Advocate
Responsible for creating political and educational content on social media, aiming to inspire and empower LGBT+ community.

  • Community Building: Collaborating with a team to develop a virtual community providing information and support, fostering meaningful connections.
  • Community Management: Combining activism and management skills to strategically utilize social networks for lasting impact, promoting equality and understanding.

Achievements

  • Developed and managed a growing virtual community, increasing engagement and reach.
  • Created and executed successful campaigns that raised awareness and sparked conversations on LGBT+ rights.
  • Played a key role in advocacy efforts that led to policy changes benefiting local LGBT+ community.

Education

High School Diploma -

Colegio Pedregal De Zavaleta
Puebla City, Puebla, Mexico
08.2020 - 08.2023

Skills

Certification

Certified in Active Shooter Situations – International Krav Maga Federation

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
German
Beginner (A1)

Software

Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator

Timeline

Documentation Processor

Copart Inc. (Title Express Department)
05.2024 - Current

Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator

07-2023

State Secretary of Institutional Communication

LGBT RIGHTS Puebla
03.2023 - 03.2024

Certified in Active Shooter Situations – International Krav Maga Federation

03-2023

Certificate of Academic Excellence – Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM), Puebla Campus

07-2022

High School Diploma -

Colegio Pedregal De Zavaleta
08.2020 - 08.2023
Samantha Ponce De León Multidisciplinary Leader