Marketing Digital
Samuel Mundo Hernández
Ventas | Gestión Comercial | Mercadotecnia
México
Summary
Profesional de ventas dinámico y fundador de SMC Toys, con una trayectoria comprobada en la industria del juguete, tanto al por menor como al por mayor. Experto en negociación de contratos y gestión de relaciones con el cliente, especializado en marcas de alta demanda como Hasbro y Mattel. Logró un crecimiento significativo de los ingresos al aumentar la rotación de inventario al 30 % en dos semanas mediante estrategias digitales innovadoras. Experto en inteligencia de mercado, gestión de efectivo (informes contables precisos) y fomento de la fidelización del cliente a través de un enfoque dinámico y orientado al servicio.
Overview
3
3
years of professional experience
1
1
Language
Work History
Gestor Comercial Y De Ventas
SMC TOYS
10.2023 - Current
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Built relationships with clients to establish new contracts.
- Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decisionmaking.
- Evaluated and improved sales processes, leading to a more streamlined approach that maximized revenue generation opportunities.
- Negotiated contracts with suppliers, securing favorable terms that resulted in significant cost savings.
- Achieved growth targets by devising creative promotional campaigns designed to attract new clients while retaining existing customers.
Vendedor Mayorista Y Encargado De Caja
Distribuidora Y Comercializadora Juguetones
12.2024 - 04.2026
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Expanded customer base through targeted prospecting and networking efforts.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
Education
Bachillerato -
Plantel Dr. Ángel Ma. Garibay Kintana De La Escuela Preparat
C. Ceboruco 103, Azteca, 50180 Toluca De Lerdo, MéNo Degree - Ingeniera Tecnologías De La Información Y Comunica
Instituto Tecnológico De Toluca
Av Tecnológico 100-s/n, Agrícola, 52149 San SalvadSkills
Customer relationship management
Product management
Market trends
Team Training
Sales strategy
Strategic marketing
Contract negotiation
Business models
Team leadership
Team motivation
Problem-solving abilities
Teamwork
Problem-solving
Networking events
Rapport and relationship building
Market intelligence
Adaptability
B to B sales
Business analytics
Brand development
Marketing strategy development
Social media savvy
Interests
Estrategia Comercial
Timeline
Vendedor Mayorista Y Encargado De Caja
Distribuidora Y Comercializadora Juguetones
12.2024 - 04.2026
Gestor Comercial Y De Ventas
SMC TOYS
10.2023 - Current
Bachillerato -
Plantel Dr. Ángel Ma. Garibay Kintana De La Escuela Preparat
No Degree - Ingeniera Tecnologías De La Información Y Comunica
Instituto Tecnológico De Toluca