Samuel Omirin
Houston,TX
Summary
Organized candidate with a great work ethic seeking an entry-level position in the tech industry. Ready to assist the team in achieving corporate objectives. Pursuing certifications for Network + and A+ from CompTIA. Candidate who is reliable and organized and who successfully manages many priorities. Willing to accept more duties in order to achieve team objectives.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Hyatt Place/Hyatt House
06.2023 - Current
- Manage online, and in-person room reservations
- Respond to guests' issues and complaints in a friendly, timely manner.
- Collect room deposits, fees, payments, and handled billing discrepancies
- Take reservations over phone, in person, and via computer for guests and provided confirmation information.
Shift Supervisor
CVS Pharmacy
01.2022 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Worked registers, stocked shelves, and cleaned aisles
- Responsible for ensuring that all employees adhere to company standards of conduct and ethics.
Desk Assistant
University of Houston
08.2021 - 05.2022
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Redirected departments' emails and projects to one another
- Assorted documents, faxed and printed papers, etc.
- Developed and implemented strategies to streamline office operations.
Education
Bachelor of Science - Technology Leadership And Innovation Management
The University of Houston
Houston, TX05.2025
Skills
- Service Support
- Technical Support
- Customer Service
- Issue Troubleshooting
- Microsoft Office
- Organization and Time Management
- Flexible and Adaptable
- Computer Skills
- Dependable and Responsible
- Fast Learner
Timeline
Front Desk Agent
Hyatt Place/Hyatt House
06.2023 - Current
Shift Supervisor
CVS Pharmacy
01.2022 - 05.2023
Desk Assistant
University of Houston
08.2021 - 05.2022
Bachelor of Science - Technology Leadership And Innovation Management
The University of Houston
Similar Profiles
Sara SaidSara Said
Executive Chef & Beverage Manager at Hyatt Place Hyatt House Houston Medical CenterExecutive Chef & Beverage Manager at Hyatt Place Hyatt House Houston Medical Center
Felicia FloresFelicia Flores
Laundry Attendant and Housekeeping at Hyatt House and Hyatt PlaceLaundry Attendant and Housekeeping at Hyatt House and Hyatt Place
Robert VanBenschoten JrRobert VanBenschoten Jr
Area Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place ChelseaArea Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place Chelsea