Samuel Omirin
Houston,TX
Summary
Organized candidate with a great work ethic seeking an entry-level position in the tech industry. Ready to assist the team in achieving corporate objectives. Pursuing certifications for Network + and A+ from CompTIA. Candidate who is reliable and organized and who successfully manages many priorities. Willing to accept more duties in order to achieve team objectives.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Hyatt Place/Hyatt House
2023.06 - Current
- Manage online, and in-person room reservations
- Respond to guests' issues and complaints in a friendly, timely manner.
- Collect room deposits, fees, payments, and handled billing discrepancies
- Take reservations over phone, in person, and via computer for guests and provided confirmation information.
Shift Supervisor
CVS Pharmacy
2022.01 - 2023.05
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Worked registers, stocked shelves, and cleaned aisles
- Responsible for ensuring that all employees adhere to company standards of conduct and ethics.
Desk Assistant
University of Houston
2021.08 - 2022.05
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Redirected departments' emails and projects to one another
- Assorted documents, faxed and printed papers, etc.
- Developed and implemented strategies to streamline office operations.
Education
Bachelor of Science - Technology Leadership And Innovation Management
The University of Houston
Houston, TX05.2025
Skills
- Service Support
- Technical Support
- Customer Service
- Issue Troubleshooting
- Microsoft Office
- Organization and Time Management
- Flexible and Adaptable
- Computer Skills
- Dependable and Responsible
- Fast Learner
Timeline
Front Desk Agent
Hyatt Place/Hyatt House
2023.06 - Current
Shift Supervisor
CVS Pharmacy
2022.01 - 2023.05
Desk Assistant
University of Houston
2021.08 - 2022.05
Bachelor of Science - Technology Leadership And Innovation Management
The University of Houston
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