Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Maldonado

Ciudad Juárez

Summary

A dynamic professional with a proven track record in enhancing customer experiences and boosting sales, notably at Conico. Expert in cash handling and exceptional customer service, I excel in team collaboration and hospitality service, consistently exceeding sales targets. Skilled in creating warm customer relationships and efficient workflow management, I bring both hard and soft skills to elevate any team. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

2
2
years of professional experience

Work History

Server

Conico
05.2024 - 10.2024
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Sales Associate

Five Below
10.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier Team Lead

Shoe Department Encore
03.2023 - 07.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Retail Sales Associate

Victoria Secret
11.2022 - 02.2023
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.


Cashier

Good Coffe
08.2022 - 12.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Criminal Justice

El Paso Community College
El Paso Tx

High School Diploma -

Preparatoria Cultural Colosio
Ciudad Juárez, Chihuahua, Mexico
08-2021

Skills

  • Exceptional customer service
  • Cash handling
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Supply restocking

Languages

Spanish
Advanced (C1)

Timeline

Server

Conico
05.2024 - 10.2024

Sales Associate

Five Below
10.2023 - 01.2024

Cashier Team Lead

Shoe Department Encore
03.2023 - 07.2023

Retail Sales Associate

Victoria Secret
11.2022 - 02.2023

Cashier

Good Coffe
08.2022 - 12.2022

Criminal Justice

El Paso Community College

High School Diploma -

Preparatoria Cultural Colosio
Sandra Maldonado