Sandra Rodriguez Ponce
California
Summary
Proven Logistics Coordinator with a track record of enhancing the efficiency of Sun Valley Group through expert shipment coordination and logistics analysis. Skilled in problem-solving and customer service, consistently ensuring timely delivery and minimizing discrepancies. Demonstrates strong decision-making and inventory management, improving operational workflows and client satisfaction.
Overview
3
3
years of professional experience
Work History
Logistics Coordinator
Sun Valley Group
06.2022 - 07.2024
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Executed billing tasks and recorded information in company databases.
- Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
- Maintained high levels of accuracy in data entry, minimizing discrepancies in billing and customer accounts.
- Worked with service providers to resolve issues and correct delays.
Office Assistant
Humboldt Cleaning Services
12.2021 - 06.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Zoe Barnum
Eureka, CaSkills
Problem-Solving
Decision-Making
Logistics Analysis
Customer Service
Shipment Coordination
Invoicing and shipping documentation
Transportation Planning
Inventory Management
Client Relations
Invoice Processing
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Logistics Coordinator
Sun Valley Group
06.2022 - 07.2024
Office Assistant
Humboldt Cleaning Services
12.2021 - 06.2022
High School Diploma -
Zoe Barnum
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