Hardworking sales management professional bringing 2+ years of experience in Sales industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position and move forward under any circumstances . Ready to help team achieve company goals and provide and help with ease.
Hi, I’m
Santiago Celiceo
Chula Vista, California,CA
Summary
Overview
2
years of professional experience
Work History
Spencers Gifts
Assistant Sales Manager
10.2021 - Current
Job overview
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Completed store opening and closing procedures by counting drawers and managing security.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Managed territory assignments for optimal coverage and maximized potential for reaching target customers.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Implemented performance tracking systems to monitor individual achievements and identify areas for improvement.
Education
San Diego City College San Diego, California
from Filmmaker
University Overview
Palomar High SchoolChula Vista
High School Deploma
09.2019
University Overview
Skills
- Action Planning
- Order Management
- Data Reporting
- Team Building and Development
- Personnel Training
- Territory Management
- Sales Coaching
- Operations
- Staff Management
- Sales Team Supervision
- Documentation Skills
- Performance Improvement
- Relationship Building and Management
- Systems and Software Expertise
- Database Management
- Project Coordination
- Store Improvement Skills
- Team Management
- Sales Goals
- Goals and Performance
- Problem solving
- Sales reporting
- Product knowledge
- Staff training
- Time management
- Effective communication
- Performance monitoring
- Operations Management
- Sales Targeting
- Customer Service
- New Hire Onboarding
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Italian
Beginner (A1)
Timeline
Assistant Sales Manager
Spencers Gifts
10.2021 - Current
San Diego City College
from Filmmaker
Palomar High School
High School Deploma
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