Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Santiago Nieto Llorente

Santiago Nieto Llorente

Madrid,

Summary

Experienced IT professional with strong adaptability, quick learning capabilities, and a consistently positive attitude. Skilled in managing diverse IT systems and dedicated to maintaining organized, efficient workflows.

Overview

17
17
years of professional experience

Work History

IT Systems Technician

Irium Systems and Solutions S.L.
09.2016 - Current
  • Technology upgrades in the Economic and Commercial Offices of Spanish embassies abroad, as well as in the Ministry of Industry, Commerce, and Tourism's Territorial Directorates of Commerce
  • Implementation and configuration of Lenovo servers with windows server 2016 and 2019
  • Virtualized servers in HyperV: print server, data server and domain controller
  • Installation, maintenance, repair and updating of computer infrastructures: Windows PC and laptop clients, corporative software, network cabling, net printers, professional scanners and communications equipment (Wi-Fi access points, switches, firewalls, routers and audio-visual equipment for video conferencing )
  • WIFI network configuration with Cisco access points
  • Active Directory: Management of Organizational Units, users and policies
  • Management and configuration of Exchange and Office 365 mailboxes
  • TPC/IP, DNS and DHCP client-server configuration
  • ITIL IT service management (ITSM) tool: incidents, asset inventory management
  • During COVID19 pandemic: configuration of user laptops for teleworking on Intune server
  • System configuration and corporative VPN through remote telephone assistance.

Computer Systems Technician

Madrid City Council
08.2007 - 11.2012
  • Support first and second level users: Administrative staff, management, general director of Emergencies, technicians and emergency health personnel
  • Remote connection tools
  • Network monitoring with Nagios
  • Installation, maintenance, repair and updating of network infrastructures, hardware, software, cabling, printers, professional scanners, communications and audio-visual equipment
  • Active Directory
  • Management of Organizational Units, users and policies
  • TCP/IP, DNS and DHCP
  • TrendMicro antivirus server management and client configuration
  • Image Deployment Tools Microsoft Deployment Toolkit 2010 (MDT) + WAIK
  • Management and configuration of Exchange mailboxes
  • CPD maintenance and management: server hardware and software, network hardware (switches and routers)
  • RAID Volume Systems, NAS and EMC2 backup
  • Inventory management
  • ITIL IT service management tool GLPI.

Education

Bachelor - Management And Business Administration

Business Training Institute (IFE)
Universidad Autónoma De Madrid

Computer Systems Technical Engineering - (1st And 2nd Year Courses)

Universidad Nacional De Educación A Distancia
(UNED)

_

Skills

  • Operating Systems: Windows Server 2008, 2012, 2016, 2019; Windows 10; HyperV virtualization
  • Networking: TCP/IP, DNS, DHCP, VPN configuration, Cisco Wi-Fi access points
  • Server Management: Active Directory, Exchange, Office 365, Lenovo servers
  • Service Management: ITIL (GLPI), ITSM tools, incident and asset management
  • Software: Microsoft Deployment Toolkit (MDT), WAIK, Visual Basic, Java (basic), MySQL
  • Security: TrendMicro antivirus server management and client configuration
  • Other: Inventory management, hardware repair, network monitoring with Nagios

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

IT Systems Technician

Irium Systems and Solutions S.L.
09.2016 - Current

Computer Systems Technician

Madrid City Council
08.2007 - 11.2012

Bachelor - Management And Business Administration

Business Training Institute (IFE)

Computer Systems Technical Engineering - (1st And 2nd Year Courses)

Universidad Nacional De Educación A Distancia

_

Similar Profiles

CREATE PROFILE
Santiago Nieto Llorente