SANTIAGO SZYMANSKI VARONA
MARAVATIO, MICHOACAN
Overview
51
51
years of professional experience
Work History
TEACHER
UNIVERSIDAD CONTEMPORANEA DE LAS AMERICAS
MARAVATIO, MICHOACAN, MEXICO
08.2018 - 12.2023
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
GENERAL MANAGER
ORDER EXPRESS CASA DE CAMBIO, S.A. DE C.V.
MARAVATIO, MICHOACAN, MEXICO
01.2009 - 12.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
FOREIGN EXCHANGE MANAGER
EUROFIMEX CASA DE CAMBIO, S.A. DE C.V.
MEXICO, DISTRITO FEDERAL
01.2005 - 12.2008
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
OPERATIONS MANAGER
MONEY TRON CASA DE CAMBIO, S.A. DE C.V.
MEXICO, DISTRITO FEDERAL
01.1998 - 12.2004
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
OPERATIONS MANAGER
BANCA SERFIN, S.A. DE C.V.
MEXICO, DISTRITO FEDERAL
01.1990 - 12.1997
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
CORPORATE PROMOTER
BANCO DEL ATLANTICO, S.N.C.
MEXICO, DISTRITO FEDERAL
01.1989 - 12.1989
- Coordinated logistics of promotional materials delivery, ensuring timely arrival at event locations.
- Identified potential marketing opportunities to increase brand awareness.
CUSTOMER SERVICE MANAGER
CALIFORNIA COMMERCE BANK
MEXICO, DISTRITO FEDERAL Y LOS ANGELES, CALIFORNIA
01.1987 - 12.1988
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
DIFERENT POSITIONS
BANCO DE MEXICO
MEXICO, DISTRITO FEDERAL
05.1973 - 12.1986
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
ESCUELA SUPERIOR DE COMERCIO Y ADMINISTRACION
MEXICO, DISTRITO FEDERAL08-1976
Timeline
TEACHER
UNIVERSIDAD CONTEMPORANEA DE LAS AMERICAS
08.2018 - 12.2023
GENERAL MANAGER
ORDER EXPRESS CASA DE CAMBIO, S.A. DE C.V.
01.2009 - 12.2017
FOREIGN EXCHANGE MANAGER
EUROFIMEX CASA DE CAMBIO, S.A. DE C.V.
01.2005 - 12.2008
OPERATIONS MANAGER
MONEY TRON CASA DE CAMBIO, S.A. DE C.V.
01.1998 - 12.2004
OPERATIONS MANAGER
BANCA SERFIN, S.A. DE C.V.
01.1990 - 12.1997
CORPORATE PROMOTER
BANCO DEL ATLANTICO, S.N.C.
01.1989 - 12.1989
CUSTOMER SERVICE MANAGER
CALIFORNIA COMMERCE BANK
01.1987 - 12.1988
DIFERENT POSITIONS
BANCO DE MEXICO
05.1973 - 12.1986
High School Diploma -
ESCUELA SUPERIOR DE COMERCIO Y ADMINISTRACION