Santiago Felipe Martin Salvans

Diligent Claims Processor versed in insurance processes and claims procedures such as FNOL (First Notice Of Loss), claim customer service for new and existing claims, point of contact between adjusters, customers, body shops, estimators and other internal departments; claim investigation expirience, translation beetwen customers that where non english speakers and english speaking co workers, knowledge of tools to estimate if vehicles where a total loss or if they where reperable, managing customers when repair time window was going to be more than expected, managing of claims since gathering the info of all árties involved up to clarifying doubts on closed claims. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.