Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Santiago Guerrero Spota

Vancouver

Summary

Persuasive, self-motivated leadership professional with expertise in expanding network connections with a proven track record of meeting or exceeding sales targets and providing exceptional customer service. Highly skilled at introducing products, educating clients and implementing pricing strategies by specializing in developing new territories and discerning customer needs to deliver solutions.

Overview

8
8
years of professional experience

Work History

Business Development Representative

The Bullpen
Vancouver
09.2023 - 01.2024

Sales Pipeline Maestro:

  • Orchestrated sales pipeline development, ensuring prompt lead follow-up and achieving a 20% increase in conversion through 300+ daily cold calls.
  • Maintained CRM records, contributing to a 15% improvement in data accuracy and streamlined reporting.

Target Slayer:

  • Consistently met or exceeded monthly/quarterly targets, achieving a remarkable 25% overachievement, generating an additional $200,000 in revenue.

Market Maven:

  • Expanded knowledge, resulting in a 30% improvement in effectively positioning our offerings and gaining a competitive edge.

Strategic Researcher:

  • Conducted in-depth research, leading to a 40% increase in targeted outreach success and engagement.

Pro-Audio Sales Representative

Long & McQuade
Vancouver
01.2023 - 09.2023

Sales Dynamo:

  • Consistently met/surpassed sales targets with 1-2 years of exceptional performance in sales or customer-facing roles.

Communication Maestro:

  • Articulated complex ideas effectively, ensuring clear and persuasive communication skills.

Relationship Builder Extraordinaire:

  • Established strong global relationships across diverse channels with a diverse customer base.

Organizational Prodigy:

  • Exhibited strong organizational skills, efficiently managing multiple priorities independently.

Retail Sales Associate

Banana Republic
Vancouver
08.2020 - 07.2022

Customer Engagement Specialist:

  • Assessed customer needs, recommending suitable products.
  • Addressed inquiries, resolved issues, and ensured customer satisfaction.

Product Expert:

  • Demonstrated in-depth product knowledge.
  • Shared insights for enhanced customer confidence and improved sales.

Cash Management and Sales Support:

  • Efficiently managed cash registers.
  • Contributed to a secure financial environment through opening and closing procedures.

Operations Manager

SK Holdings
Ciudad De Mexico
06.2016 - 08.2020

Operational Efficiency Architect:

  • Spearheaded initiatives for process improvement, ensuring ongoing operations were meticulously reviewed and assessed for optimization.

Staffing Maestro:

  • Effectively managed staffing requirements by overseeing recruitment, selection, onboarding, and training processes, and took necessary disciplinary actions when required.

Financial Administration Pro:

  • Streamlined financial transactions by preparing purchase orders and expense reports with precision and attention to detail.

Payroll and HR Coordinator:

  • Processed comprehensive payroll information, handling salary, deductions, bonuses, and vacation time for a team of over 10 employees with accuracy and efficiency.

Education

Associate of Arts - Business Communications

University Canada West
Vancouver, BC
07-2022

Bachelor of Science - Audio Engineering

Tecnologico De Monterrey
Mexico City, Mexico
12-2020

Skills

  • Cold-Calling
  • Market Research
  • Business Relationship Management
  • Contract Negotiation and Closing Tactics
  • Product Knowledge & Sales Proposal Creation
  • Lead Generation, Prospecting & Development
  • Account Development & Management

Affiliations

  • Bookwork
  • Avid hiker, skier & snowboarder
  • Educated & Professional Musician
  • Fitness enthusiast

Languages

Spanish
First Language
English
Proficient (C2)
C2
Portuguese
Beginner
A1

References

References available upon request.

Timeline

Business Development Representative

The Bullpen
09.2023 - 01.2024

Pro-Audio Sales Representative

Long & McQuade
01.2023 - 09.2023

Retail Sales Associate

Banana Republic
08.2020 - 07.2022

Operations Manager

SK Holdings
06.2016 - 08.2020

Associate of Arts - Business Communications

University Canada West

Bachelor of Science - Audio Engineering

Tecnologico De Monterrey
Santiago Guerrero Spota