Sarai Rosas Compean
San Luis Potosí,San Luis Potosi
Summary
Hardworking employee enthusiastic about learning custumer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Banquet Sales Executive
Real Inn
02.2024 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Researched potential clients and markets to prepare for appointments.
- Networked at events and by phone to expand business profits and revenues.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Sales Executive
Fiesta Inn Oriente
05.2023 - 01.2024
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Medical Assistant
Gincare
05.2022 - 05.2023
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
aupair
interexchange
09.2019 - 12.2020
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Planned and guided age-appropriate tasks like reading, crafts and outdoor activities.
- Met with parents about daily activities, positive developments, and issues.
- Transported children safely to school, activities and appointments on time.
Hotel Front Desk Receptionist
Fiesta Inn Oriente
05.2015 - 05.2016
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new staff members in customer service techniques and hotel operations.
Education
Master of Science - Educacion
Universidad Tecmilenio
San Luis Potosí2018
Bachelor of Science - Administración
Universidad Del Valle De Mexico
San Luis Potosí2014
Skills
- Customer Relations
- Customer Needs Assessment
- Lead Prospecting
- Business Development and Planning
- Word, excel and Power point Aptitude
- Verbal and Written Communication
Languages
English
Advanced (C1)
French
Beginner (A1)
Timeline
Banquet Sales Executive
Real Inn
02.2024 - Current
Sales Executive
Fiesta Inn Oriente
05.2023 - 01.2024
Medical Assistant
Gincare
05.2022 - 05.2023
aupair
interexchange
09.2019 - 12.2020
Hotel Front Desk Receptionist
Fiesta Inn Oriente
05.2015 - 05.2016
Master of Science - Educacion
Universidad Tecmilenio
Bachelor of Science - Administración
Universidad Del Valle De Mexico
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