High-achieving student at Tecnológico de Monterrey, Campus Santa Fe, with a 97/100 GPA and Academic Excellence distinction. Experienced in customer service, sales, and business operations through a family-owned jewelry business serving international clients. Able to communicate effectively in Spanish, English, and German while adapting to diverse cultural environments. Recognized for leadership, initiative, responsibility, and a strong ability to learn quickly. Seeking opportunities to gain professional experience in customer service, sales, operations, administration, and business-related projects.
Colombia | Summer and vacation periods (2022 – 2025)
• Assisted national and international customers in Spanish, English, and German.
• Managed in-store sales, card payments, and manual receipt preparation.
• Processed customer orders and followed up on requests.
• Organized and maintained product displays to enhance presentation and customer experience.
• Supported basic inventory management and store organization.
• Designed visual content and social media posts using Canva.
• Developed strong communication, customer service, problem-solving, and multitasking skills.
• Winner of a public speaking competition on sustainability and waste management.
• Model United Nations (MUN) participant.
• Member of the women's representative volleyball team.
• Volunteer and community service participant.