Sathesh Ravichandran
Querétaro
Summary
Results-driven Senior QA Lead with 8 years of experience in Software Quality Assurance, Functional Testing and Quality Engineering. Proven expertise supporting Ernst & Young tax platforms, leading QA teams, improving test coverage, reducing production defects and achieving 100% CSAT through quality-focused delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior QA Lead | Functional Testing Lead
Tata Consultancy Services
Querétaro
10.2018 - Current
- Quality Leadership: Led and mentored QA team of 10 professionals, ensuring successful delivery of enterprise tax applications with high quality standards and stakeholder satisfaction.
- Testing & Quality Assurance: Own end-to-end Functional, API, Integration, Regression, Smoke, Sanity and User Acceptance Testing activities. Develop test strategies, plans, scenarios and execution schedules aligned with business requirements and release objectives.
- Agile Delivery: Participated in sprint planning, backlog refinement, sprint reviews, retrospectives, and defect triage sessions, collaborating with cross-functional teams to enhance sprint execution.
- Stakeholder Management: Collaborated with Product Owners, Business Analysts, Developers, and Business Stakeholders to achieve complete requirement coverage and align with business expectations.
- Risk & Defect Management: Manage defect lifecycle activities, identify quality risks, implement mitigation strategies and ensure timely resolution of issues.
- Tools & Technologies: Azure DevOps, Postman, Insomnia, MySQL
- Learnings: Test Strategy, Quality Governance, UAT Management, Team Leadership, Agile Delivery, Risk Management, Release Validation, Stakeholder Communication
- Ernst & Young Global Services (Tax Domain)
Education
Bachelor of Engineering (B.E.) -
Bannari Amman Institute of Technology
Skills
- Functional Testing
- API Testing
- Integration Testing
- Regression Testing
- Smoke Testing
- Azure DevOps
- Postman
- Insomnia
- MySQL
- Agile
- Scrum
- Stakeholder Management
Certification
- Generative AI in Banking Industry Curriculum
- SSA E1 Tester
- Generative AI Foundation Curriculum
- Microsoft Azure Knowledge Transition Program
Accomplishments
- 100% CSAT
- Client Appreciation
- Best Team Award
- Xcelerate Victor Certificate
- Special Initiative Award
Languages
Professional Proficiency, Native Proficiency, Conversational, Basic
Personal Information
Title: Senior QA Lead | Functional Testing Lead
Project Domains
- Tax
- Financial Services
- Enterprise Applications
Timeline
Senior QA Lead | Functional Testing Lead
Tata Consultancy Services
10.2018 - Current
Bachelor of Engineering (B.E.) -
Bannari Amman Institute of Technology