Saudiel Grajales

WORKING WITH MULTIPLE COMPANIES AS A FREELANCE CONTRACTOR!!

• Skilled at working independently and collaboratively in a team environment.
• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Resolved technical issues for clients through remote support, increasing customer satisfaction.
• Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
• Recommended new and replacement hardware and software purchases.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

• Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
• Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
• Enhanced system performance by troubleshooting and repairing electronic equipment.
• Troubleshot and resolved equipment failures to reduce operational disruption.
• Assembled, tested and maintained components and systems for high-performing electronics.
• Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.

• Linked computers to network and peripheral equipment.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Resolved technical issues for clients through remote support, increasing customer satisfaction.
• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
• Used diagnostic tools to identify hardware failures and replace non-functional components.
• De-soldered and re-soldered connections between parts and motherboard.
• Trained new employees on repair techniques and best practices, fostering a knowledgeable work environment.
• Educated customers on proper device care and usage to minimize future repairs or malfunctions.
• Established strong relationships with vendors for quicker access to specialized tools or unique replacement parts.
• Stayed current on industry trends and emerging technologies to better assist customers with device issues.