Sebastian Gonzalez
Laredo TX
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable hardworker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
years of professional experience
Work History
Cashier
Dollar Tree
Oct2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Waiter
Barbacoa de res Don melchor garza
10.2018 - 05.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree - Engineering (Pre-Engineering)
John B Alexander
Laredo TX05.2024
Skills
- Special Assignments
- Stocking and Replenishing
- Office Equipment
- Identification Checks
- Display Arrangements
- Work Area Maintenance
- Product Display
- Recycling
- Cash Drawer Management
- Accurate Money Handling
- Issue Resolution
- Production Efficiency
- Restocking Items
- Stocking Shelves
- Goals and Performance
- Time Management
- Verbal and Written Communication
- Credit and Cash Transactions
- Refunds and Exchanges
- Removing Trash
- Cleaning Procedures
- Handling Payments
- Team Contribution
- Customer Needs Assessments
- Food Preparation and Safety
- Register Operations
- Moving Merchandise
- Equipment Cleaning
- Cleaning
- Guest Communication
- Cash Handling
- Moving Boxes
- Loading and Unloading
- Product and Service Sales
- Critical Thinking
- Grocery Bagging Skills
- Customer Satisfaction
- Ordering Procedures
- Price Verifications
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Waiter
Barbacoa de res Don melchor garza
10.2018 - 05.2019
No Degree - Engineering (Pre-Engineering)
John B Alexander
Cashier
Dollar Tree
Oct2022 - 12.2022
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