Sebastián Gutiérrez Rubio
Mérida
Summary
Hi! I'm Sebastian, ambitious and highly-motivated hospitality professional with 5 years of experience in the restaurant industry plus 1 year in travel agency. Successful at managing multiple priorities and passionate for providing excellence in hospitality and guest satisfaction. Specialties include: wine & spirits knowledge, bartending, private events and front of the house operation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Sepia Michelin Star Restaurant
11.2022 - 11.2023
- Learned and worked in different positions such as; Host, Busser, Food Runner, Server and Assistant Sommelier.
- Worked in private events at private dining by Sepia as server.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted the wine director with wine pairings, inventory, and cellar organization.
Server & Head Bartender
Hasal Restaurant
01.2022 - 11.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Cultivated warm relationships with regular customers.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Mixed house and classic cocktails for customers, following restaurant quality standards.
Internship Student
Amigo Yucatán DMC
01.2020 - 02.2021
- Updated and maintained customer databases to increase customer retention.
- Collaborated with colleagues to create and promote special travel packages.
- Developed promotional materials for travel packages to market hot destinations.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Barista and Shift Leader
Tbar Coffee Shop
01.2017 - 01.2020
- Brewed and served coffee, tea and other drinks according to company standards.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Used Soft Restaurant system to accurately enter orders and process payments.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor in Hospitality And Tourism Administration -
Universidad Marista De Mérida
Mérida, YUC10.2022
Skills
- Hospitality
- Adaptability
- Teamwork
- Interpersonal skills
- Inventory Management
- Event Preparation
- Excellent Communication
Languages
Spanish
English
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)
Certification
- Wine and sommelier diploma, endorsed by the association of mexican sommeliers and the academy of mexican sommeliers.
Timeline
Hospitality Worker
Sepia Michelin Star Restaurant
11.2022 - 11.2023
Server & Head Bartender
Hasal Restaurant
01.2022 - 11.2022
Internship Student
Amigo Yucatán DMC
01.2020 - 02.2021
Barista and Shift Leader
Tbar Coffee Shop
01.2017 - 01.2020
Bachelor in Hospitality And Tourism Administration -
Universidad Marista De Mérida
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