Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

SELENE HERNANDEZ

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for the customers on the event. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waiter

Clap Party Pro Events
09.2023 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Babysitter

Family Members
08.2020 - Current
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with light housekeeping duties as well as running errands.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Helped children complete homework assignments and school projects.
  • Monitored children's play activities to verify safety.

Education

High School Diploma -

Hidalgo Early College High School
Hidalgo, Texas
06.2024

No Degree - CNA

Rio Grande Valley College
Pharr, Texas
08.2023

Skills

  • Strong multitasking
  • Customer Service
  • Cleanliness
  • Food Running
  • Tableside Service

Certification

  • Certified nurse assistant, PATHS project-region one ESC - September 2023
  • Certified clinical medical assistant, National Healthcareer Association, 12/20/2023

Additional Information

Im a 17 years old student, on august 27, I will become 18 years old, im looking for a job to independence myself for my life as a college student. As a middle child of four siblings I know that my resources are limited and my parents cant afford to maintain me after high school, so look forwards to get a job that could be flexible with my college schedule. I im a really good learned, i learn more quickly when someone shows me to do things. i don't have experience working im medical fields but i like this field and I look forward to learn about my favorite field and my career as i work.

Languages

English
Intermediate (B1)
Spanish
Advanced (C1)

Timeline

Waiter

Clap Party Pro Events
09.2023 - Current

Babysitter

Family Members
08.2020 - Current

High School Diploma -

Hidalgo Early College High School

No Degree - CNA

Rio Grande Valley College
  • Certified nurse assistant, PATHS project-region one ESC - September 2023
  • Certified clinical medical assistant, National Healthcareer Association, 12/20/2023
SELENE HERNANDEZ