Selenne Manriquez
Chula Vista, California
Summary
Experienced operations professional with a strong skill set in optimizing processes and driving operational efficiency. Proven expertise in project management, process improvement, and logistics coordination. Demonstrates a strong focus on team collaboration and a track record of achieving measurable results. Recognized for adaptability and reliability in dynamic environments.
Overview
14
14
years of professional experience
Work History
Operations Specialist
Manq Jets International
07.2023 - 11.2024
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
Flight Coordinator
American Flight Support
12.2021 - 07.2023
- Took incoming calls from clients requesting flights.
- Provided client with several options. I created trip itineracy,
- ordered catering, Flight following.
- collected payment, and represented company in events such as NBAA.
Office Manager
La Bigotona Salon and Barbershop
10.2020 - 09.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Flight Coordinator
Pegasus Elite Aviation
04.2019 - 07.2019
- Handled a fleet of 15 aircraft on my own during graveyard shift.
- Set up handling, landing.Overflights and parking.
- Set up Fuel and LAV services
- Customs paperwork
- communicated with crew and passengers to assist with any changes.
Operations Specialist
Global Exec Aviation
06.2010 - 12.2017
- Scheduled flights
- Trip paperwork
- Customs
- TSA
- Handled all air ambulance flights
Education
Bachelor of Science - Business Administration And Management
University Of Phoenix
Online10-2015
Certificate of Technical Studies - Medical Billing
Medical Billing Academy
Online01-2023
Skills
- Workflow Optimization
- Planning and coordination
- Interdepartmental Coordination
- Task Oversight
- Aviation safety regulations
- Ground Support Equipment Management
- Ground support coordination
- Adaptability to change
- Flight data analysis
- Crew resource management
- Conflict resolution techniques
- Emergency response preparedness
- Route optimization
- Budget management
- Technical aviation knowledge
- Flight record maintenance
- Flight log maintenance
- Passenger services
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Quick Learner
- Bilingual
- Skilled in Charter Management Applications
References
Ricardo Yepez Barragan, CEO
Manq Jets International
Phone 702-604-1449
ryepez@manqjetsinternational.com
Jared Mota
American Flight Support
+5255 7186 2727
jared.mota@gmail.com
Jimena Flores
Manq Jets International
+52 56 2007 4242
jimena@manqjetsinternational.com
LJ Jimenez, GV Captain
Morello Group
562-472-7910
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Operations Specialist
Manq Jets International
07.2023 - 11.2024
Flight Coordinator
American Flight Support
12.2021 - 07.2023
Office Manager
La Bigotona Salon and Barbershop
10.2020 - 09.2021
Flight Coordinator
Pegasus Elite Aviation
04.2019 - 07.2019
Operations Specialist
Global Exec Aviation
06.2010 - 12.2017
Bachelor of Science - Business Administration And Management
University Of Phoenix
Certificate of Technical Studies - Medical Billing
Medical Billing Academy
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