Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic
Sergio Arroyo Buenrostro

Sergio Arroyo Buenrostro

Logistics Coordinator
General Escobedo

Overview

5
5
years of professional experience

Work History

Account Manager

TNT Carriers
04.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Develop of new suppliers


Logistics Coordinator

Bluefox Cargo
05.2022 - 04.2024
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.

Account Manager

PAM Transportation Services Inc
04.2021 - 05.2022
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Supply Chain Coordinator

TA Services
04.2019 - 04.2021
  • Reduced lead time for product deliveries through effective coordination with suppliers and vendors.
  • Managed relationships with logistics providers, negotiating contracts that resulted in better shipping rates and improved service levels.
  • Assisted in the development of annual budgets for supply chain operations, contributing to overall financial planning efforts.
  • Enhanced efficiency by streamlining supply chain processes and implementing new strategies.

Education

Bachelor of Science - International Business

UANL
San Nicolás De Los Garza, Nuevo León, Mexico
05.2001 -

Skills

Account Management

Teamwork and Collaboration

Account development

Customer Service

Software

Oracle, AS 400, SoftCargo, Microsoft office, Mcleod

Languages

English
Bilingual or Proficient (C2)

Timeline

Account Manager

TNT Carriers
04.2024 - Current

Logistics Coordinator

Bluefox Cargo
05.2022 - 04.2024

Account Manager

PAM Transportation Services Inc
04.2021 - 05.2022

Supply Chain Coordinator

TA Services
04.2019 - 04.2021

Bachelor of Science - International Business

UANL
05.2001 -

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Sergio Arroyo BuenrostroLogistics Coordinator