Sergio Correa
Tijuana
Summary
Diligent administrative professional with 14 years of experience showcasing strong communication, planning, and prioritization skills. Proficient in report drafting, correspondence management, and spreadsheet tracking. Exceptional leadership abilities to streamline workflow and foster an engaged work culture. Skilled in building relationships across diverse stakeholders in dynamic environments. Detail-oriented with expertise in customer service, data entry, and office management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
Intekglobal Technologies
07.2017 - 01.2024
- Orchestrated office inventory management every month, overseeing every aspect from ordering, requisitions, and stocking to meticulous shipment receiving
- Evaluated 20-30 personnel performance with precision, implementing tailored incentives and meticulously planned team-building activities to bolster morale
- Cultivated and nurtured a proficient administrative team through continuous coaching through monthly activities, motivation, and unwavering support for career advancement
- Offered hands-on coaching to employees, guiding them through both routine tasks and intricate challenges with scrupulous attention to detail
- Conducted thorough analysis of administrative cost data, crafting budgets meticulously tailored for corporate-level management
- Maintained a meticulously updated CRM database, ensuring accuracy in customer information and generating comprehensive reports
- Diligently managed the scheduling of appointments and meetings, meticulously organizing materials, and ensuring impeccably prepared meeting rooms
- Upheld highest standards of data integrity by meticulously collecting and inputting records while safeguarding electronic files
- Demonstrated meticulousness in creating and updating physical records and digital files, ensuring they remained current, accurate, and compliant with internal regulations
- Provided meticulous guidance to new team members, promptly addressing inquiries to ensure a comprehensive understanding of job roles
- Facilitated seamless communication of corporate objectives across divisions through meticulous updates and correspondence
- Delivered top-notch administrative support to office staff, setting a standard of excellence in office operations through meticulous attention to detail.
- Maintained computer and physical filing systems.
- Controlled finances to lower costs and keep business operating within budget.
IT Recruiter
Intekglobal Technologies
02.2016 - 07.2017
- Candidate Sourcing: Making up to 50 calls a day Identifying and attracting qualified IT candidates through diverse job boards like OCC, LinkedIn Recruiter, Indeed, ZipRecruiter, Career Builder, etc.
- Screening and Interviewing: Reviewing resumes, conducting screenings, and interviewing candidates through Skype, Google Meets, and MS Teams, to assess technical skills, experience, and cultural fit
- Recruitment Management: Includes scheduling interviews in Outlook, Calendly managing candidate communication, and providing feedback to hiring managers
- Talent Pipeline Development: Establishing and maintaining a network of potential candidates, including passive prospects, for future job openings
- Technical Requirement Understanding: Collaborating with hiring managers and technical teams to grasp specific skills needed for each IT role
- Job Offer Negotiation: Facilitating discussions, negotiating compensation, and overseeing offer acceptance
- Compliance Management: Ensuring adherence to employment laws and regulations, including EEO guidelines and data protection
- Metrics Tracking and Reporting: Monitoring recruitment metrics and providing regular reports on metrics like time-to-fill and candidate quality
- Employer Branding: Promoting company culture, values, and growth opportunities to potential candidates to enhance the employer brand
- Continuous Improvement: Staying updated on industry trends and best practices to enhance recruitment strategies.
Project Coordinator
Tijuana Economic Development Council
04.2011 - 12.2015
- Cultivated transparent communication channels by consistently presenting detailed project status updates to clients, ensuring seamless alignment and satisfaction throughout the project lifecycle
- Spearheaded the scheduling and coordination of meetings among diverse project stakeholders, fostering constructive dialogue on deliverables, timelines, and conflict resolution, showcasing exceptional communication skills and attention to detail
- Maintained meticulous oversight of project progress and individual team member performance, promptly identifying, and addressing any discrepancies or delays to uphold project timelines and quality standards
- Delivered comprehensive reports to management, providing valuable insights on project budget, progress, and technical challenges with a keen eye for detail and clarity
- Exemplified superior organizational skills and financial acumen through precise budget planning and vigilant expense monitoring, ensuring strict adherence to financial parameters
- Demonstrated proficiency in business-to-business event planning, orchestrating successful project plans that encompassed clear objectives, resource allocation, and staffing strategies, resulting in seamless and impactful corporate events.
Information Analyst
Citi group Banamex
03.2010 - 04.2011
- Utilized database tools for comprehensive research, analysis, and data presentation to facilitate informed decision-making
- Managed approximately 30-50 incoming calls daily emails and per day from customers.
- Compiled detailed weekly, monthly, and quarterly reports, synthesizing information from different departments
- Conducted thorough research across various documents, providing valuable insights to support initiatives
- Built strong client relationships, identifying project requirements through personalized interactions
- Implemented precise data collection methods to ensure accurate and relevant information
- Maintained strict confidentiality protocols to safeguard client trust and operational integrity.
Education
Bachelor’s degree in Foreign Affairs -
University of Baja California
01.2008
Skills
- Information Protection
- Policy Implementation
- DBMS
- Fully bilingual in English and Spanish
- Budget and Payroll Management
- Report Writing
- Compliance Monitoring
- Human Resources Management
- Financial Management and bookkeeping
- Excellent communication and a professional demeanor
- Highly organized and detail-oriented
- Reliable, and resourceful
Personal Information
Age: 41
Certification
Project Management
Cetys Universidad 2012
Languages
English
Bilingual or Proficient (C2)
Timeline
Office Manager
Intekglobal Technologies
07.2017 - 01.2024
IT Recruiter
Intekglobal Technologies
02.2016 - 07.2017
Project Coordinator
Tijuana Economic Development Council
04.2011 - 12.2015
Information Analyst
Citi group Banamex
03.2010 - 04.2011
Bachelor’s degree in Foreign Affairs -
University of Baja California
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