Sergio García
Tijuana, BC
Summary
Dynamic professional with extensive experience as an IT Manager at Bose Corporation, excelling in enhancing customer service through technology. I have successfully led teams to achieve sales goals while fostering engagement and collaboration. Proven ability to identify cost-saving opportunities and implement effective solutions. Skilled in voice control techniques, public speaking, producing podcasts, and announcing.
Overview
20
20
years of professional experience
Work History
Announcer / Narrator (Free Lance)
Various entities
Tijuana BC
01.2024 - Current
- Announced commercials and public service information (including review and edition)
- Creation of podcasts.
- Promotional appearances.
- Reading texts during social & religious events.
SALES OFFICE MANAGER
GRUPO TRESS
MONTERREY, NL
10.2017 - 06.2020
- Created and managed sales budgets, training, and team-building activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Delegated work to staff, setting priorities and goals.
- Developing next managers and senior sales staff.
IT Manager
BOSE Corporation
Tijuana, BC
05.2015 - 02.2017
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Examined metrics and prepared IT project progress reports.
- Implemented strategies for improving customer service levels through enhanced use of technology.
IT Manager
MEDTRONIC
TIJUANA, BC
08.2005 - 04.2015
- Analyzed user needs and developed specifications for new systems or modifications.
- Examined metrics and prepared IT project progress reports.
- Provided technical support to end-users on a variety of issues.
- Developed and maintained processes and technology roadmap to achieve business objectives.
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
Education
Diploma - Reading & Story Telling
UNIVERSIDAD AUTONOMA DE MEXICO
Ciudad De Mexico08-2023
Diploma - ANNOUNCER / BROADCASTING
RADIO MEDIA ESCUELA DE LOCUCION
10-2020
Bachelor of Science - Computer And Information Systems
UNIVERSIDAD DEL VALLE DE MEXICO
Ciudad De Mexico08-1987
Skills
- Voice Control Techniques
- Audio editing
- Public speaking
- Live broadcasting
- Audience engagement
- Podcast creator
Timeline
Announcer / Narrator (Free Lance)
Various entities
01.2024 - Current
SALES OFFICE MANAGER
GRUPO TRESS
10.2017 - 06.2020
IT Manager
BOSE Corporation
05.2015 - 02.2017
IT Manager
MEDTRONIC
08.2005 - 04.2015
Diploma - Reading & Story Telling
UNIVERSIDAD AUTONOMA DE MEXICO
Diploma - ANNOUNCER / BROADCASTING
RADIO MEDIA ESCUELA DE LOCUCION
Bachelor of Science - Computer And Information Systems
UNIVERSIDAD DEL VALLE DE MEXICO
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