Sergio Salas
Summary
Hardworking repair professional with 20+ years of experience working on different types of appliances. Knowledgeable about completing regular maintenance and specific repairs with accuracy and care. Strong troubleshooting and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Appliance Installer
Sergio
01.2023 - 11.2023
- Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
- Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
- Developed strong relationships with clients through clear communication and understanding their individual needs during the installation process.
- Disassembled, repaired and reassembled equipment in good working order.
Appliance Repair Technician
Self-employee
01.2016 - 01.2023
- Used hand tools such as oscilloscopes to check components.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Educated customers on use, care and adjustments of appliances.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Tested completed work and verified functionality of any type of home appliances.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Appliance Repair Technician, Sales
Appliances 4 Less
04.2001 - 02.2010
- Conducted regular follow-ups with customers to ensure continued satisfaction with completed repairs.
- Gave accurate and detailed quotes to customers prior to starting work.
- Maintained excellent working relationships with manufacturers, staying up-to-date on recall information and product updates.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
Education
High School Diploma -
Escuela Secundaria General 10 Presidents Cárdenas
Tepic, Nayarit, Mexico06.1991
Skills
- Appliance testing
- Blueprint Interpretation
- Documenting changes
- Soldering skills
- Managing schedules
- Inventory Management
- Power Tools Operation
- Preventive Maintenance
- Repairing units
- Cost Estimates
- Diagnostics
- Service Sales
- Troubleshooting faults
- Gas Line Connection
- Lifting Techniques
- Diagnosing problems
- Parts Replacement
- Parts Inventory Management
- Repair Cost Estimation
- Cost Estimation
- Installation procedures
- Appliance Repair
- Written Communication
- Verbal Communication
- Organization
- Customer Service
- Flexible and Adaptable
- Supervision and leadership
spanish
I am Mexican, my natural language is spanish.
Languages
English
Advanced (C1)
Timeline
Appliance Installer
Sergio
01.2023 - 11.2023
Appliance Repair Technician
Self-employee
01.2016 - 01.2023
Appliance Repair Technician, Sales
Appliances 4 Less
04.2001 - 02.2010
High School Diploma -
Escuela Secundaria General 10 Presidents Cárdenas
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