Sergio Iván Álvarez
Calexico,California
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Dependable team player with great communication and organizational skills. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
5
5
years of professional experience
Work History
Store Associate
FILLCO Gas
01.2022 - 05.2023
- Managed up to 60-200 clients per turn on register.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Store Associate
Marshalls
05.2021 - 12.2021
- Always greeted with friendly attitude, answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Used POS system to process sales, returns, online orders and gift card activations.
Jr. Design Engineer
Baja Design Engineering
01.2018 - 05.2021
- Created CAD drawings using AutoCAD to convey manufacturing and production configurations.
- Estimated quantities and cost of materials, equipment and labor to determine project feasibility.
- Collaborated with clients, architects, engineers, contractors and sub-consultants on projects with high budgets.
Education
Associate of Arts - Music Education
Imperial Valley College
Imperial05.2025
Bachelor of Science - Electrical Engineering
Universidad Autónoma De Baja California
Mexicali12.2017
Skills
- Customer Assistance
- Managing Cash Register
- POS System Operations
- Stocking and Replenishing
- Cleaning and Store Maintenance
- Sense of Urgency
- Flexible Hours
- Team Collaboration
- Positive Customer Engagement
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Additional Information
As a active musician, I place a strong emphasis on maintaining a healthy balance between my work responsibilities and my music career. Music is an integral part of my being; at the same time, my work responsibilities are crucial in the foundation of my career, and I strive to give them the attention and dedication they deserve.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Associate
FILLCO Gas
01.2022 - 05.2023
Store Associate
Marshalls
05.2021 - 12.2021
Jr. Design Engineer
Baja Design Engineering
01.2018 - 05.2021
Associate of Arts - Music Education
Imperial Valley College
Bachelor of Science - Electrical Engineering
Universidad Autónoma De Baja California
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