Summary
Overview
Work History
Education
Skills
Certification
Software
Profiles
Main positions covered
Main Accomplishments
Main Clients
Principales posiciones cubiertas
Software
Languages
Accomplishments
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AssistantManager
Sergio Osvaldo Garay Odonel

Sergio Osvaldo Garay Odonel

HR Business And Services Director / Head Hunter
Iztapalapa Ciudad de México

Summary

With 18 years of professional experience, Sergio Garay excels in business development for recruitment services within international projects in LATAM. His background includes working in Human Resources Service, Information Technology, and IT Consultancies. Sergio's expertise lies in the full sales cycle, management of business opportunities in CRM, and talent management tools to achieve KPIs and SLAs. As a 360-degree consultant, he successfully managed a team of 12 individuals and consistently met individual and team sales quotas. Sergio's recruitment team management experience spans across various industry sectors.

Dynamic Director oversees every facet of operational service with strong project management and decision-making skills.

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

20
20
years of professional experience
7
7
years of post-secondary education
9
9
Certifications
2
2
Languages

Work History

Business & Services Director

Balance Consultancy Human Resources
05.2020 - Current
  • Company Overview: Mexican Startup company founded in 2020 dedicated to providing consulting services for Human Resources
  • Business Development for HR services (Head Hunting, Consultancy for HR, Accounting & Taxes and Legal areas).
  • Recruitment for several sectors, the most representatives are Senior positions for: IT & Telecomm.
  • Profiles: IT Internal Security Consultants, Cybersecurity, Cyber Defense engineers, Cloud Computing engineers, DevOps, CTO, IT Managers, .net developers, Java developers, Full Stack, Data Scientist, Big Data engineers, Data engineers, IoT, Artificial Intelligence, E-Commerce Consultants, Content Management, Middleware, NOC engineers.
  • The candidates were delivered in Mexico, Colombia and Brazil.
  • Company start up, Business Line Start up
  • Design, implementation amd improvement of: Contracts, SLA, KPI.
  • Business Development (Full Sales Cycle).
  • Recruitment full cycle.
  • Client Management
  • Developed high-performing teams for my clients by providing mentoring, guidance, and for my candidates opportunities for professional growth throug the clean and structured processes and procedures designed to: optimize and save time, and providing qualified candidates to fill the position.
  • Improved project efficiency with strategic planning, resource optimization and allocation, and time management practices.
  • Facilitated cross-functional collaboration for improved decision-making processes within the clients.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues in order to preserve the revenue and profit in the business.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Enhanced stakeholder satisfaction with timely and transparent communication strategies.

IT Talent Acquisition Specialist

HSBC Bank
02.2023 - 04.2023
  • Company Overview: Company of the Financial Banking and Insurance Sector with global presence.
  • Recruitment with Head Hunting techniques of specialized IT profiles for an international project that moved from Canada to Mexico.
  • Profiling of positions with IT Managers in Canada, USA and Mexico.
  • Compliance with Service Levels (SLA).
  • Recruitment for several sectors, the most representative are High Positions for: IT Areas.
  • Vendors management, Reporting
  • Profiles: IT Executives and Managers and Directors, Software Development (web and mobile), Data (DBA, Analysis, Big Data,Data Management, Data Engineers, Data Scientist, ETL, Migrations, etc), Quality Assurance and Testing, Infrastructure, Cyber security (roles Blue team, Red Team, SOC, Managers), Certified Project Managers and Methodologies Consultants (SCRUM Masters, PMP) , Murex Consultants.
  • Project work
  • Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.

Talent Acquisition Manager / Business Manager for Head Hunting

Nityo Infotech
02.2022 - 12.2022
  • Company Overview: American IT company with global presence.
  • Creation and deployment of: Talent Acquisition Area, Contracts, Key performance Indicators (KPI), Services Level Agreements (SLA). Team building, Training for recruiters.
  • Responsible for the full cycle of recruitment.
  • Recruitment services delivery management
  • Business Development for HR services (Head Hunting for IT profiles).
  • Recruitment for several sectors, the most representatives are Senior positions for: IT Areas.
  • Profiles: IT Executives and Managers, Software Development (web and mobile. UI/ UX), Data (DBA, Analysis, Big Data, Data Management, Data Engineers, Data Scientist, ETL, Migrations, etc), Business Intelligence, Quality Assurance and Testing, Infrastructure (SOC, NOC, Servers Networks, Cloud, Support L2, L3, etc.), Cyber security and Ethical Hacking, Methodologies Consultants.
  • Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
  • Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
  • Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
  • Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
  • Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
  • Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
  • Analyzed recruiting metrics to share reports and recommendations with stakeholders.
  • Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Improved candidate experience throughout recruitment process, ensuring clear communication and timely feedback at every stage.

Hub Manager of Consultants 360

Adecco
02.2020 - 04.2020
  • Company Overview: Adecco is a french - swiss company with head count +34.000 direct full time employees and 5.200 offices in 60 countries.
  • Permanent Placement Director
  • Streamlined hub operations by implementing efficient processes and procedures.
  • Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
  • Optimized resource allocation for improved productivity and cost reduction.

Business Development Director (Recruitment Services)

NOESIS
08.2018 - 01.2020
  • All the commercial life cycle (prospection, proposals, negotiation, recruiting, invoicing, post sales) in team designed for 22 Team Members (360 Consultants)
  • Daily KPI: 6 interviews with the main professionals in the market (Seniors Positions, Managers or Directives).
  • Weekly KPI: To Schedule at least 5 meetings with target clients or clients to business development per consultant.
  • Reach a sales goal of MXN$450,000 by quarterly for each consultant (Annual Goal for the Team, 39.6 Million Mexican Pesos)
  • KPI – Monthly: Reach a monthly vacancies pipeline per consultant valued in 1.35 Million Mexican Pesos.
  • Team Building, Training, Consultancy, Coaching, Mentoring for the team.
  • Business Development of Head Hunting services in the following sectors: IT, Telecomm, Baking & Finance, Engineering & Manufacturing, Energy Oil & Gas, Entertainment, Sales & Marketing.
  • Management around of 150 to 200 vacancies per month for: Banking and Insurance, IT, Telecomm, Sales & Marketing, Engineering, Energy, Automotive, Retail Sectors mainly.
  • Provide HR advisory for several clients.
  • Reporting to: Siva Palapu, Country Manager
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Consistently exceeded quotas through penetration of new accounts.
  • Streamlined internal processes for improved efficiency, resulting in increased productivity across the team.
  • Developed training plans and performance improvement plans to address skill set gaps.
  • Established clear performance metrics for the Business Development team that encouraged accountability and fostered a results-oriented work environment.
  • Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas.
  • I provided labor market feedback to the client's decision makers and to the managers in my company regarding to the generation of competitive proposals, offering, business needs, and the innovation in the services.

Team Leader / Senior Sales Consultant

Antal International
08.2017 - 08.2018
  • Company Overview: Antal International is a recruitment company that utilizing an extensive international network to carry out cross border work allows to do recruitment services for different industries trough of areas focused in specific sectors. Antal do this with 1000 experts from more than 120 offices, spanning over 30 countries globally. Over the past 24 years, Antal have worked with over 60,000 clients making over 100,000 placements.
  • All the commercial life cycle (prospection, proposals, negotiation, recruiting, invoicing, post sales)
  • Daily KPI: 6 interviews with the main professionals in the IT& Telecom market (Seniors Engineers, IT Managers or Directives).
  • Weekly KPI: schedule at least 4 meetings with target clients or clients to business development.
  • My monthly KPI is to generate revenue via Up Front Fee or Success Fee to let me cover my sales goal
  • My sales goal is at least to get the invoicing of GBP 30,000 per Quarter
  • Personal annual target GBP 120,000
  • Annual team target GBP 224,000 (GBP 60,000, GBP 56000, GBP 48,000)
  • Management of at least 12 positions per consultant, 48 positions per month/Area
  • Reporting to: Eva Puig Country Manager
  • Direct reports (number and level): 3 consultants (2 Senior, 1 junior)
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Cross selling with other area leaders to establish shared goals and ensure alignment across teams.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Team Leader / Senior Sales Consultant

Networkers / Gattaca (By MatchTech Group)
07.2016 - 08.2017
  • Company Overview: Networkers is a British recruitment company established in 2000, and as part of a global group of companies. Networkers have 14 offices spanning four continents and have the capability to place candidates in over 130 countries. Currently Networkers have around of 5000 employees around the world.
  • All the commercial life cycle (prospection, proposals, negotiation, recruiting, invoicing, post sales).
  • Daily KPI: 6 interviews with the main professionals in the IT market (Seniors Engineers, IT Managers or Directives).
  • Weekly KPI: Schedule at least 4 meetings with target clients or clients to business development.
  • Monthly KPI is at least to get the invoicing of GBP13,500 per Quarter.
  • My sales goal is at least to get the invoicing of GBP 54,000.
  • Personal annual target. (GBP 200,000)
  • Reporting to: Mathias Mieville Country Manager
  • Direct reports (number and level): 4 consultants 360 degrees (2 Jr. and 2 senior), 1 recruiter
  • I provided labor market feedback to the client's decision makers and to the managers in my company regarding to the generation of competitive proposals, offering, business needs, and the innovation in the services.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Cross Selling with other area leaders to accomplish shared goals and ensure alignment across teams.

Business Director for Head Hunting and Background Check services

Human Kind
08.2015 - 06.2016
  • Company Overview: Human Kind was a Human Resources company with 16 years of presence in the market and with more than 150 staffing members to provide Recruitment services as a Staffing and Head Hunting, Psychological Tests, Socioeconomic Studies and Payroll Administration.
  • All the commercial life cycle (prospection, proposals, negotiation, recruiting, invoicing, post sales).
  • Business development for Head Hunting and Socio-economic studies.
  • Creation of the Business Unit to recruitment with specialties in (IT& Telecom, Energy, Sales, Engineering, Pharmaceutical and Banking & Finance)
  • KPI daily: at least 4 interviews with the main professionals in the (senior’s professionals, Managers or Directives).
  • Weekly KPI: schedule at least 3 meetings with target clients or clients to business development.
  • Monthly KPI is to generate revenue via Up Front Fee or Success Fee to let me cover my sales goals.
  • My sales goal is at least to get the invoicing of MXN$ 300,000 per Quarter.
  • Personal annual target 1.2 MDP.
  • Annual team target 12 MDP.
  • Management of 80 to 100 positions per month /Area
  • Reporting to: Adriana de la Peña. Owner
  • Direct reports (number and level): 9 consultants 360 degrees (4 Jr. and 2 senior), 3 Socio economic Consultants
  • Launched new product lines successfully by conducting thorough market research and developing comprehensive go-to-market strategies.
  • Championed corporate social responsibility initiatives that demonstrated commitment to ethical business practices and environmental sustainability efforts.
  • Developed high-performing teams for the implementation of positions of 360 degrees consultant with targeted of sales and recruitment.
  • Strategies to do recruitment and Business Development.
  • Cross selling with other business lines to boost the new lines of head hunting and background check services.
  • Increase the gross profit in the company.
    customized training programs, and ongoing mentorship for my team members.

Senior Consultant

Networkers International (Acquired by MatchTech Group)
10.2013 - 08.2015
  • Company Overview: Networkers is a British recruitment company established in 2000, and as part of a global group of companies. Networkers have 14 offices spanning four continents and have the capability to place candidates in over 130 countries. Currently Networkers have around of 5000 employees around the world.
  • All the commercial life cycle (prospection, proposals, negotiation, recruiting, invoicing, post sales) focused to Banking and Finance, Financial Services and Insurance companies.
  • Daily KPI: 4 interviews with the main professionals in the IT market (Seniors Engineers, IT Managers or Directives).
  • Weekly KPI: schedule at least 3 meetings with target clients or clients to business development.
  • My monthly KPI is to generate revenue via Up Front Fee or Success Fee to let me cover my sales goals.
  • Sales goal: Revenue of GBP 7,500 per Quarter.
  • Personal annual target GBP 30,000, increased the gross profit.
  • Management of 15 positions per month
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Accomplishment and exceed the sales goals for the Outsourcing and Head Hunting Services.
  • Direct reports (number and level): 2 Sr. recruiters
  • Reporting to: Mathias Mieville Country Manager

Business Development Manager (BDM)

Experis IT (by Manpower Group)
04.2013 - 08.2013
  • Company Overview: Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for more than 60 years, and a recognized pioneer in the industry.
  • All the commercial life cycle (prospection, proposals, negotiation, recruiting, invoicing, post sales).
  • Sales goal: Revenue of MXP $400,000 per Quarter.
  • Personal annual target 1.5 MDP.
  • Reporting to: Claudia Patricia Fuentes Rivera
  • Direct reports (number and level):
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

IT Recruitment Team Leader

Experis IT (by Manpower Group)
10.2012 - 04.2013
  • Company Overview: Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for more than 60 years, and a recognized pioneer in the industry.
  • Elaboration of plans and strategies to improve the services and the response times.
  • Elaboration of documents and standard formats to carrying out the processes of recruitment and selection.
  • Implementation of metrics with of SLA and KPI.
  • Definition of requirements to start to work with the requirements of the Business Development managers.
  • Improves in the contracts for Head Hunting and Staffing Services.
  • Improves in the follow up process to payments collection with Back Office Area and Clients.
  • Management of 180 until 250 positions per month since mid-level until C level.
  • Reporting to: Claudia Patricia Fuentes Rivera
  • Direct reports (number and level): 10 recruiters (5 Senior and 5 mid-level)
  • Led a high-performing team of recruiters, ensuring timely and effective talent acquisition for various roles.
  • Negotiated competitive job offers based in benchmarking and research of labor market, ensuring equitable agreements that attracted top talent to our client's companies and benefits for all parts involved.

Project Lead / Talent Attraction Consultant

Alia (Alternativa Humana)
01.2012 - 10.2012
  • Company Overview: Alia is a Mexican Human Resources company with 30 staff members and around of 200 consultants assigned.
  • Implementation of Talent management system (CBiz One).
  • Creation of a Candidates Data Base.
  • Elaboration of plans and strategies to improve the services and the response times.
  • Elaboration of documents and standard formats to carrying out the processes of recruitment and selection.
  • Implementation of metrics with of SLA and KPI.
  • Definition of requirements to start to work with the requirements of the Business Development managers.
  • Improves in the contracts for Head hunting and Staffing services.
  • Improves in the follow up process to payments collection with Back Office Area and Clients
  • Recruitment.
  • Reporting to: Norma de León Ibarra
  • Direct reports (number and level): 1 recruiter

Recruitment manager.

Infosyst
06.2011 - 12.2011
  • Company Overview: Infosyst is an Information Technologies Mexican company with 30 staff members and around of 80 consultants assigned.
  • Creation of a Candidates Data Base.
  • Elaboration of plans and strategies to improve the services and the response times.
  • Elaboration of documents and standard formats to carrying out the processes of recruitment and selection.
  • Implementation of metrics with of SLA and KPI.
  • Definition of requirements to start to work with the requirements of the Business Development managers.
  • Improves in the follow up process with Clients and Candidates
  • Recruitment processes.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Mentored junior recruiters in best practices and strategies for sourcing top talent, contributing to team growth and development.
  • Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.

Sales manager

Dayset
01.2011 - 05.2011
  • Company Overview: Dayset is an Information Technologies Mexican company with 20 staff members. Also is a channel of distribution for CA Technologies products
  • Sales of CA Technologies products.
  • Reporting to: Jorge Rubio Monroy
  • Direct reports (number and level):
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Business Development Assistant for the Client IBM (Costumer relationship and elaboration of proposals, negotiation)

Stefanini
05.2010 - 01.2011
  • Company Overview: Stefanini is the major Brazilian Information Technology Group, with presence in 30 countries around the world.
  • Recruitment and Selection Processes.
  • Creation of candidates Database.
  • I was in charge of 3 recruitment consultants.
  • Management of 150 positions per month / area

LATAM Desk Side Support coordinator (IT Technical Support)

Stefanini
04.2009 - 04.2010
  • Company Overview: Stefanini is the major Brazilian Information Technology Group, with presence in 30 countries around the world.
  • Provide technical support services of second level (On site) in the offices and plants of the Glaxo Smith Kline Laboratories locates in 13 countries of LATAM.
  • I was the responsible of the IT Services with 14 field engineers that I coordinated from Mexico, through compliance with service levels established by global contract.
  • I recruited and trained in the Stefanini’s methodology all the field engineers for each location.
  • I was responsible for the back-office management of Field Engineers Team.
  • Client: Glaxo Smith Kline.
  • I recruited candidates on site accross several LATAM and Caribbean countries, I filled on time the vacancies, exceding the client's expectations about the candidates and I guided the implementation of the outsourcing project to proviede technical support 2nd level in the client's locations accross LATAM and Caribbean project with a minimum delay; We can accomplish the SLA - Service Level Agreements in the contract, accomplishment of the KPI - Key Performance Indicators to generate clean reports during the operation for the project's success.
    Then, several candidates that I recruited for the outsourcing project were directly hired by the client.

IT Recruiter

Stefanini
06.2008 - 04.2009
  • Company Overview: Stefanini is the major Brazilian Information Technology Group, with presence in 30 countries around the world.
  • Recruitment and Selection processes of IT consultants in order to attend the IBM requirements for temporal projects.
  • Successfully placed candidates to provide Outsourcing and Head Hunting Services, filled several kinds of IT roles, including IT managers, software developers for web and mobile platforms, network engineers, data analysts, project managers, cybersecurity, IT methodologies, CRM and ERP Consultants, Data engineers, DBA, among others
  • I keeped healthy profit marigins during my recruitment doing our area a recognized business unit.
  • Developed strong relationships with hiring managers to understand their unique needs for each IT position.
  • Reporting to: Claudia Patricia Fuentes Rivera
  • Direct reports (number and level): 2 recruiters

Backup PSA (Technical Support Agent)

Soluciones Avanzadas en Electrónica S.A. de C.V. (SAE), assigned to Hewlett Packard
06.2007 - 03.2008
  • I was the backup of the titular’s Personnel Service Agent for each client of Hewlett Packard in the following accounts (Banamex, BBV Bancomer, Insurance ING (current AXA insurance), PEMEX, Nacional Monte de Piedad, Wal-Mart.)
  • My duties and responsibilities was the classification to dispatch the IT Support Tickets to different areas of IT engineering (PC, Printers, Storage, Servers, Networking, Software, etc.)
  • Technical support of 1st and 2nd Levels.
  • Coordination of 180 field engineers in Mexico.
  • I fulfilled the SLA in the operation for each account.
  • Managed multiple priorities successfully while maintaining strict adherence to deadlines within a fast-paced environment.

IT Technical Support

Sistemas Integrales de Cómputo Grupo SICONI
10.2006 - 05.2007
  • Company Overview: SICONI was a Mexican Information Technology company with 4 staffing members with local operations in Mexico City. The company closed operations.
  • Technical support and web design.
  • Increased sales of computer equipment and consumables.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Reporting to: Saúl Pedroza Jiménez
  • Direct reports (number and level):

Systems administrator, Technical Support and IT Recruiter.

Global Transferee
01.2006 - 02.2007
  • Company Overview: Global Transferee is a Mexican recruitment company with 10 staffing members with local operations in Mexico.
  • Technical support and web design.
  • Systems Administration
  • Support for recruitment and selection processes.
  • Creation of Portal for Expatriates.
  • Creation of a system of recorded video interviews.
  • Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
  • I was involved in Recruitment processes and projects and I have the satisfaction to contribute to increase the Outsourcing business.
  • 8 to 12 positions filled per month Software developers and Technical Support (2nd level)
  • Reporting to: María de la Luz Rincón Chávez
  • Direct reports (number and level): 0

Education

Career - Engineering in computation

Universidad Nacional Autónoma De México
Mexico City
01.1998 - 01.2005

Skills

SOFT SKILLS: Negotiation, team player and single player, competitive, problem solver, planner, leadership, innovative, self-taught person, self-drive, self-motivated, responsible, committed, respectful, passionate and focused on results

Certification

Head Hunting Techniques Human Kind 2016

Software

  • Windows operative system (98, 2000, XP, Vista, 7, 8, 10) Advanced
  • Methodologies: ITIL
  • Microsoft Office / Advanced.
  • Networks
  • Incident management Software: Clarify WFM, Remedy and Service Desk.
  • Recruitment Tools: Send Outs, CBiz one, Colleague, Recruit, Linked In, OCC, others.

Profiles

  • Deep knowledge about the labour market and about the following profiles.
  • Infrastructure: Cloud Computing, Networks LAN, WAN Wireless, Routing switching, Firewall, Security, Servers, Storage, SAN, NAS, PC, Lap Top, Mobile devices, Points of Sales, Scanners, Printers, Structured Wired, Technical Support, Hardening, Optic fiber, Microwave, Radio Bases, Antennas, Active Directory, etc.
  • Data Bases: Data Base Administrators, Data Modelling, Data Architects, Migrations, Up Grade, Tunning, Performance (Oracle, SQL, MY SQL, Mongo, Casandra, Informix, Natural Adabas), Data Engineer, Data Scientist
  • Business Intelligence: Implementations, Advisory, Support, Maintenance, Extraction Transformation and Loading, Queries, Reports, Predictive Models, ERP, CRM, Big Data, Data Analytics, Functional and Technical Consultants (SAP, Oracle, Teradata, SAS, Cognos, etc.), Software as a Services
  • Security: Ethical Hackers, Forensic, Disaster Recovery Plan, Business Continuity Plan, Risk Management, Compliance & Audit, Software security, CISA, CISO, CRISC, Biometric, Security Administrators, Pen Test, Policies and Procedures.
  • Core Banking Consultants: (Temenos T24, ION Trading, Summit, Sophis, Fidessa, OpenLink, Murex, Calypso, SunGard, Wallstreet, Golden Gate, OPICS, etc.)
  • Business Consultants. Business Analyst, Business Process Management, TOGAF, Change Management
  • Software Development: Development, Support, Maintenance and Administration of Software Web, Mobile, Internet of Things (IoT), Artificial Intelligence (AI), UX/UI
  • Testers: Testing and Quality Assurance
  • Best Practices, Methodologies and Quality (ITIL, CMMI, SCRUM, Xtreme Programming, Agile, PSP, TCP, Cobit, Basilea, ISO, SOX, etc.)
  • Project Management Office: Project manager

Main positions covered

IT Manager, SAP Delivery Manager, ERP Consultant, ERP Developer, ERP Support, SAP Consultant, Telecom Sales, Telecom Pre-Sales Engineer, RF Engineer, Network Security Consultant, Site Acquisition Manager, Information Security Manager, IT Security Process Manager, Full Stack Developer, Big Data, E-commerce IT Manager (Block Chain, AWS), Banking Manager, T-24 Consultants, OPICS, CRM Leader, Electronic Data Interchange Developers (EDI), UX/UI

Main Accomplishments

  • I got main sales during two consecutives Q (GBP 15,000 per Q).
  • Creation of Business Area to recruit IT & Telecomm Profiles for senior positions.
  • People in charge 3 consultants with a profile 360 degree (sales man / recruiters).
  • Each member of my team started to generate their own business and got 75 % of their sales goals in the 1st Q of 2018.

Main Clients

Enapsys, Grupo Cepra, Isban, EcomTrading, QAD, Gentera, Lacoste, Swatch, Guy Carpenter, ILSP Seguridad, BBVA Bancomer, E-Global.

Principales posiciones cubiertas

CTO, IT Delivery Manager, Software Developer Manager, Senior Developers (Java, Net, Android, iPhone, Ruby, others) DBA (Oracle, Informix SQL, Natural Adabas) SAAS Consultants, Sales Force Consultant, Primavera Consultant, Electronic Data Interchange Developers (EDI), Electronic Invoicing Consultant, Project Managers, e-Commerce Business Intelligence Consultants (Cognos, SAAS, SAP, Oracle EBS, Microsoft Dynamics, Microstrategy), Radio Bases, Radio Frequency (RF), Transmissions, Networks 2G 3G . LTE CDMA, GSM, Technical Support

Software

CRM

OFFICE

ATS

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Accomplishments

  • Supervised team of 21 staff of remote and local members..
  • Achieved sales goals by completing new business with accuracy and efficiency.
  • Increase the gross profits margins for the companies.
  • Resource management and optimization to generate savings for companies
  • Client satisfaction on the services

Timeline

IT Talent Acquisition Specialist

HSBC Bank
02.2023 - 04.2023

Talent Acquisition Manager / Business Manager for Head Hunting

Nityo Infotech
02.2022 - 12.2022

Business & Services Director

Balance Consultancy Human Resources
05.2020 - Current

Hub Manager of Consultants 360

Adecco
02.2020 - 04.2020

Business Development Director (Recruitment Services)

NOESIS
08.2018 - 01.2020

Team Leader / Senior Sales Consultant

Antal International
08.2017 - 08.2018

Team Leader / Senior Sales Consultant

Networkers / Gattaca (By MatchTech Group)
07.2016 - 08.2017

Business Director for Head Hunting and Background Check services

Human Kind
08.2015 - 06.2016

Senior Consultant

Networkers International (Acquired by MatchTech Group)
10.2013 - 08.2015

Business Development Manager (BDM)

Experis IT (by Manpower Group)
04.2013 - 08.2013

IT Recruitment Team Leader

Experis IT (by Manpower Group)
10.2012 - 04.2013

Project Lead / Talent Attraction Consultant

Alia (Alternativa Humana)
01.2012 - 10.2012

Recruitment manager.

Infosyst
06.2011 - 12.2011

Sales manager

Dayset
01.2011 - 05.2011

Business Development Assistant for the Client IBM (Costumer relationship and elaboration of proposals, negotiation)

Stefanini
05.2010 - 01.2011

LATAM Desk Side Support coordinator (IT Technical Support)

Stefanini
04.2009 - 04.2010

IT Recruiter

Stefanini
06.2008 - 04.2009

Backup PSA (Technical Support Agent)

Soluciones Avanzadas en Electrónica S.A. de C.V. (SAE), assigned to Hewlett Packard
06.2007 - 03.2008

IT Technical Support

Sistemas Integrales de Cómputo Grupo SICONI
10.2006 - 05.2007

Systems administrator, Technical Support and IT Recruiter.

Global Transferee
01.2006 - 02.2007

Career - Engineering in computation

Universidad Nacional Autónoma De México
01.1998 - 01.2005

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Sergio Osvaldo Garay OdonelHR Business And Services Director / Head Hunter