Shandy Deakins
CRAIG
Summary
Seasoned healthcare finance professional with 26 years of experience in revenue cycle management, accounts payable, and financial reporting. Specializes in optimizing financial processes and ensuring accurate month-end close. Demonstrates strong analytical skills and attention to detail, streamlining workflows while maintaining compliance with industry standards. Delivers exceptional support to internal stakeholders and patients.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Billing and Accounting Specialist
Orthopaedics of Steamboat Springs
Steamboat Springs
2015.07 - Current
- Posted all insurance payments into practice management software, ensuring contract compliance.
- Processed invoices and managed vendor payments, ensuring timely transactions and maintaining positive vendor relationships.
- Oversaw accounts payable functions, ensuring compliance with financial regulations and maintaining accurate financial records.
- Maintained bank account ledgers by accurately posting payments and expenses.
- Utilized QuickBooks for data entry into general ledger, enhancing financial record accuracy.
- Monitored collection reports from practice management system, identifying trends and issues to support financial decision-making.
- Analyzed refund requests and processed them per coding guidelines and company policy.
Clinical Practice Manager (Hospital owned multispecialty clinic)
The Memorial Hospital
Craig
2008.01 - 2013.01
- Exceeded growth projections with new Family Practice and Pediatric clinic
- Developed new service lines for OB and General surgery practices
- Utilized EMR to increase revenue and streamline workflow
- Planned and executed a successful relocation of clinic services
- Negotiated vendor contracts to expand product and service offerings
- Implemented new Occupational Health Service testing
- Executed satellite lab project to improve patient care to enhance patient satisfaction
- Established policies and procedures to ensure compliance with Joint Commission Regulations
Practice Manager (Physician owned practice)
Valley Health Center
Craig
2000.01 - 2011.01
- Maximized revenue by negotiating favorable contracts with insurance carriers, ensuring competitive reimbursement rates
- Doubled specialty service providers and expanded service lines to enhance patient access and care options
- Expanded specialty coding, billing, and transcription services to include Orthopedics, improving operational efficiency and service delivery
- Collaborated with providers to streamline processes and maintain credentialing
Business Owner
Jinx Enterprises
Craig
2000.01 - 2008.01
- Contracted to deliver practice management, staffing, coding, and billing services for physician practices, enhancing operational efficiency
- Specialized in service areas including general surgery, anesthesia, and OB/GYN to meet specific client needs
- Managed daily operations and logistics for diverse product offerings.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial planning, budgeting, and cash flow management processes.
Education
High School Diploma -
Moffat County High School
Craig, Colorado1995-05
Laramie County Community College
Cheyenne, WyomingSkills
- Accounts payable and receivable
- Insurance claim processing
- Claims management
- Revenue cycle management
- Financial policy compliance
- Financial auditing
- Account reconciliation and general ledger management
- QuickBooks and Microsoft Excel
- Data reporting
- Detail-oriented accounting
- Team collaboration and communication
Certification
- CPC, CPMA
ADDITIONAL INFORMATION
- Microsoft Office, Excel, Allscripts, Athelas
- Professional Affiliations: AAPC, NAMAS
- Team player with excellent communication skills
Timeline
Billing and Accounting Specialist
Orthopaedics of Steamboat Springs
2015.07 - Current
Clinical Practice Manager (Hospital owned multispecialty clinic)
The Memorial Hospital
2008.01 - 2013.01
Practice Manager (Physician owned practice)
Valley Health Center
2000.01 - 2011.01
Business Owner
Jinx Enterprises
2000.01 - 2008.01
High School Diploma -
Moffat County High School
Laramie County Community College