Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shannon Rivera

Lancaster, CA

Summary

Proven team player and efficient multitasker, excelled at Western Bagel by enhancing customer satisfaction and streamlining operations. Skilled in customer service and organization, adept at improving team efficiency and maintaining high-quality standards. Demonstrated ability to adapt and thrive in fast-paced environments, significantly contributing to workplace productivity and excellence.

Overview

5
5
years of professional experience

Work History

Crew Member

Western Bagel
02.2024 - 12.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Retail Worker

BB SImon
04.2021 - 04.2022
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Displayed excellent communication skills during team collaborations.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Crew Member

McDonald’s
03.2021 - 06.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Performed thorough cleaning to uphold the restaurant's clean image.
  • Maintained cleanliness and sanitation of food preparation area, equipment, and utensils.

Team Member

Aloha
09.2019 - 02.2020
  • Maintained clean and orderly work environments, ensuring operational efficiency.
  • Learned all required tasks quickly to maximize performance.
  • Maintained availability for shifts during coworker absences.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.

Education

Colegio Educativo Sinaloa
Tijuana, BC
07.2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Crew Member

Western Bagel
02.2024 - 12.2024

Retail Worker

BB SImon
04.2021 - 04.2022

Crew Member

McDonald’s
03.2021 - 06.2021

Team Member

Aloha
09.2019 - 02.2020

Colegio Educativo Sinaloa
Shannon Rivera