Sherezada Hidalgo
Resumen profesional
Leader Operations, with a success track record and broad experience in the Customs Broker business and associated services. Accountable for significant business improvements and a key agent in the efforts in driving a culture of continuous improvement. A strong work ethic that revolves around building lasting relationships with all stakeholders, identifying improvement opportunities, achieving objectives, and treating others as I'd like to be treated myself. Specialties: Legal processes, Strategy, Customer Relationships, Process Improvement, Leading transformational organization and cultural change, Process innovation, Strategic collaboration, Leadership mentoring and education.
A highly experienced professional with excellent management and leadership skills. I possess specialized knowledge for optimizing processes, reducing costs, and maximizing profitability. I excel at leadership, bringing out the best in every team member.
Datos destacados
5
5
years of professional experience
3
3
years of post-secondary education
Experiencia
National Compliance Manager
Ravisa Mexico Company
Mexico City, Mexico
04.1999 - Actual
- Responsable for successful implementation of Operations special projects such as the 1st neumatic producer plant in Mexico, the import of amoniac producer plant, full lines of automovil production,etc
- Development and Implementation of Training Programs
- Application of the techniques and methodology expertise for assignee of harmonized codes
- Assist leaders to implement best practices of custom procedures
- Supervision of the multiple offices to support customs operations activity and custom compliance
- Responsible for the ISO9000 team to obtain certification.
- Implement customs operation procedures for Import and Export.
- Manager of legal harmonized code Department.
- Provide technical assistance to all customer and assist them to check out all the customs documents.
- Provide assistance and be a resource to all in the offices, operation departments, and business units in identifying, planning and implementing the best customs process for it operations.
- Provide or organize training when needed.
- Lead import Projects with clients like GE, Michelin, IDESA, WHIRLPOOL, BIMBO GROUP, V.W., COLGATE PALMOLIVE, SIEMENS, among others
- Assist to implement the correct procedures in a new account to be sure of the correct operation that will provide the optimum benefits to customers and business results.
- Determine strategies of legal procedures for customs authorities requirements to satisfy customer operation issues.
- Provide active and aggressive leadership in problem-solving efforts to improve customer satisfaction, reduce cost and improve cycle time.
- Responsible of Legal area. This area conduct the customs safety of the client and the customs broker, being sure that all the operations are made under the law conditions.
- Coordinate the training of all personal and clients as requested by them in any topic.
- Responsible for electronic signatures of customs brokers.
Customs Specialist
Mario Castrocerio Flores
Mexico City, Mexico
01.1998 - 01.1999
- Determine Harmonized Codes to the goods for Import, Export and transit.
- Identification of non-tariff regulations and restrictions
- Reviewer of Customs documents
- Legal assistance at the customs
- Optimizing operation times
CBP Officer
International Airport of Mexico City Customs
Mexico City
01.1995 - 01.1998
- Reviewer of Customs documents
- Valid Harmonized Codes to the goods for Import, Export and transit.
- Identification of non-tariff regulations and restrictions
- Verify the enter and exit of merchandise From or To Mexico
Translator
Customs Central Office
Mexico City
01.1994 - 01.1995
Formación
Specialist - customs and foreign trade
Instituto de Estudios Superiores del Colegio Holandes
Mexico City 01.1991 - 01.1994
Enfatiza tus habilidades clave
- Team work
- Ability to learn fast
- Punctuality
- Commitment
- Empathy
- Custom Service
- Assertive communication
- Problem solving
- Leadership
- Customer focus
- Creativity
- Reasoning skills
- Stress manegement
- Social Skills
- Attention to detail
Lenguages
Spanish
Experto
C2
English
Intermedio avanzado
B2
Training
- Customs Law 2026
- How to audit a pedimento
- NOM's 2025
- Amendments to the General Rules of Foreign Trade
- Harmonize Code Course to substitutes
- Customs regulations and restrictions 2025
- 2006 Reforms to the Tax Code
- Rules of origin
- Certificates of Origin
- Incoterms 2020
- Free Trade Agreement with the European Union
- Free Trade Agreement USMCA
- Free Trade Agreement AELC
- Free Trade Agreement TPAT
- Free Trade Agreement Colombia
- Free Trade Agreement Chile
- Free Trade Agrrement North Triangle
- Harmonize Code, classification of Textiles, Classification of Shoes, classification Chapters 84 and 85, among others
- Harmonize Code, classification process
- Accreditation Standard of Competency and Examination Accreditation of Custom Broker Manager (Customs of Veracruz, Coatzacoalcos, Monterrey and Toluca)
Cronología
National Compliance Manager
Ravisa Mexico Company
04.1999 - Actual
Customs Specialist
Mario Castrocerio Flores
01.1998 - 01.1999
CBP Officer
International Airport of Mexico City Customs
01.1995 - 01.1998
Translator
Customs Central Office
01.1994 - 01.1995
Specialist - customs and foreign trade
Instituto de Estudios Superiores del Colegio Holandes
01.1991 - 01.1994