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Shirish Vishwasrao Patil
Mexico City
Work Preference
Summary
Innovative and detail-oriented Director with over 17+ years of experience in presales consulting, business analysis, and quality assurance. Proficient in managing client interactions, leading RFP and RFI processes, and delivering impactful product demonstrations while ensuring high-quality solution documentation. Skilled in fostering cross-functional collaboration and developing new methodologies in business analysis and management, with a strong focus on enhancing workflow systems within teams. Recognized for exceptional communication skills and a proven ability to build lasting client relationships that drive measurable business outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Payments Consultant
MPS Payments Services
Mexico, México, Mexico (Remote)
01.2026 - Current
- Led strategic initiatives to enhance payment processing efficiency and reduce transaction times.
- Developed and implemented risk management strategies to mitigate fraud within payment systems.
- Collaborated with cross-functional teams to streamline operational workflows and improve service delivery.
- Analyzed market trends to identify opportunities for product enhancements and service diversification.
- Spearheaded client engagement efforts, enhancing customer satisfaction through tailored solutions and support.
- Managed stakeholder relationships effectively, aligning project goals with organizational objectives for optimal results.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Director - Presales consultant
Volante Technologies Ltd.
09.2021 - 12.2025
- Handling RFP, RFI, Product demos, and Client Interactions.
- Work closely across various verticals such as product development, sales and marketing, and customer relations.
- Provide overall leadership to the Pre-sales team, support all the sales solutions, and proposals, provide technical advice, support and strategy to our customers and the Sales Team to deliver continued growth within the business.
- Manage & oversee the activities of a team of customer consultants (pre-sales)
- Engage deeply with the key accounts to identify business challenges, articulate the needed solutions to solve the business problems & achieve business’s goal.
- Guarantee the technical applicability of the designed solutions with the technical team with a focus on delivering a sustainable solution.
- Actively participate in post-sale supporting activities with the customer success in ensuring continuity and success in the customer's subsequent adoption, consumption, and further expansion of the company’s solutions.
- Key Focus Areas: Team Management, Project Management, Requirement gathering, Estimation, Product Development, Performance Monitoring, Quality Analysis, etc.
Business Analyst Manager
Volante Tech. Ltd.
06.2019 - 08.2021
- Project: Banorte Payment Implementation | Domain: Banking | Team size: 15
- Project Synopsis- Banorte Bank, choose Volante’s product ‘Volpay’ for the implementation of the transformation program, integrating its FX platform CBL & RIPPLW with its legacy systems and communicating with the clearing house.
- Responsible for team management, Stakeholder (Internal/External) handling, Handled Sprints, Solution documentation
- Requirements gathering, solutions, and documenting for the teams.
- Scrumming the sprints for offshore teams using JIRA.
- Defining the functional flows with the Operations/Business teams of the Bank.
- Streaming between External/Internal Stakeholders of the project.
- Led cross-functional teams to identify business requirements and deliver strategic solutions.
Subject Matter Expert/Interface Analyst
Finastra, India
06.2016 - 05.2019
- Project: MTPP CITIBanamex Mexico | Domain: Banking | Team Size:5
- Project Synopsis: CitiBanamex has undertaken a payments transformation program using Finastra’s (GPP-SP) as a core payment processor.
- Responsible for GPP Product Implementation for CitiBanamex.
- Participated in Agile grooming session to understand implementation feasibility on Interface requirements.
- Identified gaps between the legacy system and GPP-SP.
- Designed mapping documents with System Integrators to receive payment.
- Ensured non-gaps are successfully tested with banks’ legacy systems.
- Provided alternate solutions to requirements to minimize gaps.
- Groomed User Stories for the Offshore team to develop identified gaps.
- Worked closely with Business Analyst, SA, Development, and Project Management team to ensure deliveries are met on time.
- Regular cadence with Release Management Team, Environment Coordination team.
- Involved in Estimation, Planning deliverables for release.
- Worked closely with operations and the business team on product training.
- Provided data extraction logic from the GPP database for reporting teams.
QA Team Lead (Senior Test Analyst)
Finastra
09.2013 - 05.2016
- Project: SEPA Implementation with GPP-SP | Client: Bank of America | Domain: Corporate Banking – Payments, Collections | Team Size:17
- Project Synopsis: Bank of America implemented SEPA with GPP-SP as a core payment processing engine for both High-value and Low-value payments.
- Preparation of Integrated Test Plan and finalizing Business scenarios from BRD
- Estimated, Scheduled, and monitored project timelines and highlighted the issues / Risks to clients and application managers.
- Functional testing by the initiated transaction is processed end-to-end on the payment system and satisfies operations
- Generated test exit reports and test completion signoffs
Sr. Quality Assurance
Finastra
04.2010 - 08.2013
- Project: Real-time payments (G3) Implementation | Client: Deutsche /OCBC | Domain: Corporate Banking | Team Size :4
- Project Synopsis: Deutsche and OCBC are using GPP-SP for real-time payments (G3) in Singapore
- Prepared Test strategy, Business scenarios, test cases, and scripts and got them reviewed by the Project manager and BA
- Executed functional test cases based on signed requirements.
- Ensured completeness of delivering Functional, Regression and UAT testing
Education
Bachelor of Engineering - I.T.
Walchand College of Engineering
Shivaji University01-2006
Diploma - Computer Technology
MSBTE
01-2003
Skills
- Client Interactions and Relations
- RFP, RFI, Product demos, Client interactions
- BA Team Management
- Solution Documentation
- GPP/VolPay Product Implementation
- Reporting to Stakeholders
- Business solution document verification
- Strong Communication & Persuasion
- Leadership and Collaborative Working
- Strong Analytical & Problem-solving
- Critical thinking and Decisive
- Payment processor evaluation/Implementation
- Salesforce RFx management
- Agile project management with JIRA
- Experienced with MS Office applications
Certification
- Certified SAFe® Product Owner/Product Manager
Language Proficiency
English
Advanced (C1)
Spanish
Intermediate (B1)
Professional working
Professional working
Working Awareness
- Payment processing rails – High-value payments, Low-value payments, Instant
- Message formats – SWIFT (Type 1/2/9), ISO formats (Pain/Pacs/Camt)
- Payment processing engines – Finastra GPP, Volante VolPay
- Brief awareness of ThoughtMachine
Essential Competencies
- Creative and proactive personality with a “can do” approach.
- Comprehensive knowledge of a specific aspect of Business Analysis & Presales.
- Adopts a methodical approach with excellent attention to detail.
- Takes responsibility for and ownership of decisions, actions, and outcomes.
- Passionate & enthusiastic about project management with a creative mindset.
Timeline
Payments Consultant
MPS Payments Services
01.2026 - Current
Director - Presales consultant
Volante Technologies Ltd.
09.2021 - 12.2025
Business Analyst Manager
Volante Tech. Ltd.
06.2019 - 08.2021
Subject Matter Expert/Interface Analyst
Finastra, India
06.2016 - 05.2019
QA Team Lead (Senior Test Analyst)
Finastra
09.2013 - 05.2016
Sr. Quality Assurance
Finastra
04.2010 - 08.2013
Diploma - Computer Technology
MSBTE
Bachelor of Engineering - I.T.
Walchand College of Engineering