Silvia Rodriguez
Chula Vista
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Fast learner and I'm able to adapt to work change demands
Overview
15
15
years of professional experience
Work History
Assistant Manager
Sun Moon
Chula Vista,CA
08.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduling associate based on the job needs or call outs immediately
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Store Manager
Ross
San Ysidro,CA
11.2018 - 07.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Make sure cash registers are complete before new cashier using it and at the end of day turning money to cash office and start reports of sales.
- Scheduling associate for all areas and focus on holidays
- Meetings with big group of associates to give assignments or to notify new policies
Assistant Store Manager
Walmart
Eastlake , Chula Vista,CA
11.2008 - 09.2018
- Managed opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Scheduling associate based on holidays
- Safety walks ensure machines like forklift are working properly and meetings with California safety laws person every month
- Meeting with associates more than 40 people
- Hiring and training process
Education
Southwest High School
San Ysidro,CASkills
- Recruiting and Interviewing
- Employee Scheduling
- Operations Management
- Employee Performance Evaluations
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Assistant Manager
Sun Moon
08.2021 - 10.2023
Assistant Store Manager
Ross
11.2018 - 07.2021
Assistant Store Manager
Walmart
11.2008 - 09.2018
Southwest High School