Sinthia G. Vega
Chulavista
Summary
Dynamic professional with a proven track record at Amazon, excelling in employee coaching and process optimization. Adept at driving revenue growth through strategic planning and effective team building. Recognized for delivering exceptional customer relations and implementing innovative solutions to enhance operational efficiency.
Committed to fostering a collaborative and productive work environment.
Overview
9
9
years of professional experience
Work History
Associate
Amazon
09.2021 - 08.2025
- Led cross-functional teams to enhance project outcomes and drive operational efficiency.
- Developed and implemented strategic initiatives to improve workflow processes and reduce bottlenecks.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Analyzed data trends to inform decision-making and optimize resource allocation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Led cross-functional team to launch new product line, meeting all project milestones.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Housekeeper
Hotel Internacional (Staffpro)
02.2017 - 11.2020
- Cleaned and sanitized guest rooms to ensure high standards of hygiene and presentation.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Assisted in laundry operations, including washing, drying, and folding linens.
- Reported maintenance issues to management for timely resolution and guest satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Washed and put away kitchen dishes, utensils and glassware.
- Responded promptly to guest requests for additional amenities or services during stay.
- Maintained inventory of cleaning supplies, notifying supervisors of shortages as needed.
- Collaborated with team members to optimize daily cleaning schedules and tasks completion.
Housekeeper
Sheraton (staffpro)
01.2017 - 11.2020
- Adhered to safety protocols while using cleaning chemicals and equipment effectively.
- Responded promptly to guest requests for additional amenities or services during stay.
- Maintained inventory of cleaning supplies, notifying supervisors of shortages as needed.
- Collaborated with team members to optimize daily cleaning schedules and tasks completion.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Assisted in laundry operations, including washing, drying, and folding linens.
- Reported maintenance issues to management for timely resolution and guest satisfaction.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Dusted picture frames and wall hangings with cloth.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
No Degree -
Sweetwater Hight School
National CitySkills
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Heavy lifting
Warehouse safety
Order picking
Clear communication
Problem-solving
Team collaboration
Order picking and processing
Warehouse organization
Pallet jack handling
Shipping and receiving
Stacking and staging
Unpacking merchandise
Order fulfillment
Pallet jacks
Languages
English
Intermediate (B1)
Spanish
Bilingual or Proficient (C2)
Timeline
Associate
Amazon
09.2021 - 08.2025
Housekeeper
Hotel Internacional (Staffpro)
02.2017 - 11.2020
Housekeeper
Sheraton (staffpro)
01.2017 - 11.2020
No Degree -
Sweetwater Hight School