Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sofia Trevino

del rio

Summary

Dynamic and dedicated professional with a background in customer service at JCPenney. Proven ability to enhance customer satisfaction through active listening and effective problem-solving. Recognized for maintaining a clean and organized environment while building lasting relationships that drive repeat business. Committed to teamwork and adapting to fast-paced retail demands.

Work History

Cashier

JCPenney
12.2024 - 01.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing information about products and services.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Adapted quickly to changes in procedures or policies, ensuring compliance with company standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

None

Colegio Maria Montessori IB
Monclova, Coahuila, Mexico
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Customer service excellence

Accomplishments

    Graduated from an IB league high school.

Languages

English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
French
Elementary (A2)

Timeline

Cashier

JCPenney
12.2024 - 01.2025

None

Colegio Maria Montessori IB
Sofia Trevino