Sofia Valentina Marin
El Paso Texas,United Stated
Summary
Dedicated and bilingual waitress and bartender with almost 5 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
4
4
years of professional experience
Work history
Restaurant waiter
Habaneros
Juarez
08.2020 - Current
- Demonstrated excellent communication skills
- Efficient customer service and handled challenging situations with ease.
- Worked effectively under pressure during peak hours.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Obtained customer feedback to improve service experience.
- Welcomed guests with friendly conversation and fun atmosphere.
- Kept customers satisfied with timely service delivery.
- Prepared cocktails, draughts, and mixed drinks to meet customer tastes.
- Supported serving staff with fast, accurate beverage preparation.
- Managed end-of-night closing duties for a seamless handover to morning staff.
- Checked identification to ensure legal age requirements for alcohol consumption were met.
Education
Bachelor of Arts - Womens and gender studies
University of Texas at El Paso
El Paso 01.2024 -
Skills
- Empathy towards customers
- Order taking speed
- Memory for orders
- Restaurant software navigation
- Resilience under pressure
- Public speaking
- Punctuality
- Crisis management
- Beverage upselling
- Stress management
- People Management
- Social perceptiveness
- Product knowledge
- Cocktail preparation
- Beverage service
- Customer relations
- Mixology techniques
- Glassware knowledge
Languages
Spanish
Native
English
Fluent
Timeline
Bachelor of Arts - Womens and gender studies
University of Texas at El Paso
01.2024 -
Restaurant waiter
Habaneros
08.2020 - Current
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