Stacey Sanchez
San Diego,CA
Summary
Proven expertise in HIPAA compliance and patient confidentiality. Excelled in enhancing patient satisfaction and operational efficiency through meticulous admissions processing and strong team collaboration. Demonstrated ability to manage complex schedules and improve process initiatives, contributing significantly to organizational objectives.
Enduring confidence in public engagement, effortlessly maintaining professional and approachable demeanor. Efficient in managing multiple patient registrations daily in fast-paced, customer-focused environment. Thorough calculator of pricing, refund processing and schedule organization to provide seamlessly accurate registration process.
Dedicated hospital administrative professional proficient in organizing and verifying paperwork and insurance. Strong communication and problem-solving skills with a diligent and detail-oriented nature.
Overview
15
15
years of professional experience
Work History
Admitting Clerk
Kaiser Permanente
09.2022 - Current
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collaborated with medical staff to ensure seamless communication regarding patient status and bed availability.
- Conducted regular audits of admission paperwork, identifying areas of improvement to reduce errors in documentation processes continually .
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA regulations.
- Enhanced patient satisfaction with timely and accurate registration of personal information and insurance details.
- Verified insurance eligibility for patients, resolving discrepancies prior to treatment whenever possible.
- Calculated collectible amount due for procedures.
- Verified patient details and insurance coverage and collected co-pays.
- Contributed to a positive work environment through strong team collaboration and effective conflict resolution skills.
Staffing Liaison
Scripps Mercy Hospital San Diego
08.2021 - 11.2022
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Managed complex schedules to coordinate shift assignments between 5 hospitals, aiding all floors leadership teams.
Surgical Technologist
Scripps Memorial Hospital La Jolla
04.2019 - 08.2021
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Surgical Technologist
St. Agnes Medical Center
09.2009 - 04.2019
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Performed inventory management duties for the operating room supplies, ensuring adequate stock levels at all times.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Assisted in complex surgical procedures, providing critical support for successful patient outcomes.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
Education
Bachelor of Science - Human Resources Management
Colorado Technical University
Colorado, Chicago05-2026
Associate of Science - Surgical Technology
Fresno City College
Fresno, California05-2009
No Degree - Health Unit Coordinator
MCed
Fresno, California06-2004
Skills
- Patient confidentiality
- HIPAA compliance
- Patient registration
- Appointment scheduling
- Payment processing
- Verifying insurance
- Obtaining payments
- Collecting co-pays
- Admissions processing
Timeline
Admitting Clerk
Kaiser Permanente
09.2022 - Current
Staffing Liaison
Scripps Mercy Hospital San Diego
08.2021 - 11.2022
Surgical Technologist
Scripps Memorial Hospital La Jolla
04.2019 - 08.2021
Surgical Technologist
St. Agnes Medical Center
09.2009 - 04.2019
Bachelor of Science - Human Resources Management
Colorado Technical University
Associate of Science - Surgical Technology
Fresno City College
No Degree - Health Unit Coordinator
MCed
Similar Profiles
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Johnica M. BennettJohnica M. Bennett
Director of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical GroupDirector of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical Group
JAMES O'BRIENJAMES O'BRIEN
Family Physician at Northwest Permanente (Kaiser Permanente)Family Physician at Northwest Permanente (Kaiser Permanente)