Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Ortiz

Summary

Committed and hardworking college Student with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Compassionate and calm demeanor even when facing hectic environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Child Caretaker

Self-Employed
10.2022 - Current

Enforced rules and managed behavior through developmentally appropriate discipline. Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate. Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs. Assisted in potty training and other daily hygiene activities to support child development.

Cashier/Team Member

Mami's Mexican Cuisine
05.2024 - 07.2024

Answered questions about store policies and addressed customer concerns. Addressed customer needs and made product recommendations to increase sales. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Waitress

La Sinaloense
11.2020 - 04.2021

Welcomed customers and helped determine their orders and needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Took orders and waited tables, maintaining a clean space for customers to feel comfortable in.

Education

Associate of Arts - Psychology

Imperial Valley College
Imperial, CA
06-2025

High School Diploma -

Etiwanda High School
Rancho Cucamonga, CA
05.2022

Skills

  • Bilingual
  • Fast learner
  • Customer service
  • Critical thinker
  • Attention to detail
  • Product restocking
  • ID verification
  • Cash handling
  • Guest inquiries
  • Order delivery practices
  • Table resetting
  • Food sales and promotion

Certification

  • Food Handler's Certification

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Cashier/Team Member

Mami's Mexican Cuisine
05.2024 - 07.2024

Child Caretaker

Self-Employed
10.2022 - Current

Cashier/Waitress

La Sinaloense
11.2020 - 04.2021

Associate of Arts - Psychology

Imperial Valley College

High School Diploma -

Etiwanda High School
Stephanie Ortiz