Stephany Garcia
Business Adminisrator
Puerto Peñasco
Summary
Bachelors degree in Business Administration with experience in administrative support,business management, and client coordination across construction and healthcare environments. Background includes managing operations for a construction company and providing administrative and costumer support within an aesthetic clinic. Known for strong organizational skills, quick problem - solving, and the ability to maintain well-structured systems while handling multiple priorities. Fluent in both English and Spanish with a strong interest in transitioning into a remote administrative or virtual assistant role where efficiency, organization,and clear communication are valued.
Overview
5
5
years of professional experience
1
1
Language
Work History
Administrativ Assistant / Cosmetologist
Clinica Hiperbarica
11.2022 - Current
- Developed loyal following of clients by providing high-quality services.
- Managed and coordinated clients appointments schedules and resolved service issues quickly and professionally.
- Provided customer service in person and through digital channels (Whatsapp, Facebook, phone calls)
- Demonstrated quick problem solving, last minute changes, handled clients concerns and operational needs.
- Maintained regular client list and successfully handled walk-in customers.
- Organized clients record and maintained accurate documentation.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining skin health.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Administrative Manager
SandHer Constructions
08.2020 - 06.2023
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Met department budgets by monitoring and reporting on office expenses.
- Verified customer information for orderly, up-to-date online systems.
- Optimized scheduling and event planning for executive meetings, enhancing productivity and time management.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed weekly payroll for 10 employees.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Education
Bachelors - Business And Managment
Tecnologico Nacional De Mexico Campus Puerto Peñasco
Puerto Peñasco, Sonora, Mexico 05.2001 -
Skills
Teamwork
Customer service
Problem-solving
Time management
Customer consultation
Multitasking
Excellent communication
Adaptability and flexibility
Active listening
Organizational skills
Attention to detail
Problem-solving aptitude
Timeline
Administrativ Assistant / Cosmetologist
Clinica Hiperbarica
11.2022 - Current
Administrative Manager
SandHer Constructions
08.2020 - 06.2023
Bachelors - Business And Managment
Tecnologico Nacional De Mexico Campus Puerto Peñasco
05.2001 -