Susana Hernandez Trinidad
Ciudad Guzmán
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions at Banco Azteca, showcasing exceptional cash handling and customer service skills. Demonstrated integrity and empathy, significantly improving team efficiency and customer relations. Adept at staff training, ensuring adherence to company policies for a safe and productive environment.
Overview
2
2
years of professional experience
Work History
Auxiliar De Caja General
Soriana Stores
05.2024 - Current
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer service experience by efficiently processing purchases and returns.
Supervisor De Cajas
Banco Azteca
03.2023 - 05.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
Certificado - Informatica
Cobaeh Mineral De La Reforma
Pachuca, Hidalgo, Mexico07-2019
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
- Customer relations
- Staff training
- Sales expertise
- Honest and dependable
Timeline
Auxiliar De Caja General
Soriana Stores
05.2024 - Current
Supervisor De Cajas
Banco Azteca
03.2023 - 05.2024
Certificado - Informatica
Cobaeh Mineral De La Reforma
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