Tania Machado
Chula Vista
Overview
7
7
years of professional experience
Work History
Legal Secretary
The Law Office Of Giovanna Gallo
San Diego, United States
05.2023 - Current
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Sorted mail daily; opened envelopes; distributed mail; prepared outgoing mail for postage or delivery service.
- Coordinated and scheduled meetings and telephone conferences.
- Assisted with various projects related to document production, Translate documents, discovery requests, contract preparation and litigation support.
- Organized and maintained law libraries, documents and case files.
- Organized deposition materials for attorney review prior to trial or hearing dates.
- Processed invoices from vendors promptly.
- Provide excellent costumer service
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Data Management
- Communicated with clients via phone or email regarding updates on their case status.
- Reviewed case files to ensure all necessary documentation was included.
Administrative Assistant
Happy Distribution
San Diego, CA
01.2021 - 12.2022
- Organized and maintained filing and document management systems.
- Keyed in customer contacts and delivery dates to update details in company databases.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Prepared shipping packages by printing packing labels and verifying orders.
- Booked venues, developed guest lists and organized catering services to plan events and department activities.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Obtained scanned records and uploaded to database.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Conducted and initialized background checks for new hires and onboarding employees.
- Tracked expenses and documented records using QuickBooks.
Data Entry Clerk
Pacific Coast Global
Mexico City
02.2018 - 01.2020
- Entered data from various sources into the company database.
- Verified the accuracy of data before entering it into the system.
- Managed and organized digital files and records.
- Created and updated spreadsheets for tracking project information.
- Assisted in generating reports based on entered data.
- Entered customer information and sales data into the company system.
- Conducted regular data audits to ensure accuracy and completeness.
- Assisted with the preparation of reports and presentations.
Data Entry Operator
TLE.market, Inc
San Diego, CA
02.2017 - 12.2019
- Entered customer information and call details into the telemarketing database.
- Identified and researched new sales prospects to expand the customer base.
- Verified the accuracy of data before system entry, ensuring error-free records.
- Updated and maintained CRM systems with customer interactions and sales leads.
- Organized and managed digital files of call logs and client records.
- Created and updated spreadsheets to monitor sales leads and follow-up activities.
- Conducted regular audits to ensure data integrity and accuracy.
- Support Functions: Assisted with preparing presentations and reports based on telemarketing data.
- Assisted in training new hires on data entry best practices, contributing to a more efficient workforce.
Education
Degree - Psychology
UDCI
Tourism Management Degree - Tourism Management
Cecyte
06-2016
Affiliations
- Member, Alumni Association
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Legal Secretary
The Law Office Of Giovanna Gallo
05.2023 - Current
Administrative Assistant
Happy Distribution
01.2021 - 12.2022
Data Entry Clerk
Pacific Coast Global
02.2018 - 01.2020
Data Entry Operator
TLE.market, Inc
02.2017 - 12.2019
Degree - Psychology
UDCI
Tourism Management Degree - Tourism Management
Cecyte