Teddy Hood
Benton
Summary
Expert in pharmacy operations with a focus on preparing and dispensing medications. Successfully improved patient satisfaction through effective communication and attention to detail in both retail and hospital environments. Strong background in inventory management and staff training enhances team performance.
Overview
13
13
years of professional experience
Work History
Apparel Associate
Academy Sports and Outdoors
Benton
01.2026 - Current
- Guided customers in selecting apparel tailored to their needs and preferences.
- Informed customers about product features and benefits, enhancing their overall shopping experience.
- Organized merchandise displays to create an inviting shopping environment.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Supported training of new associates on company policies and procedures.
Cashier
Academy Sports and Outdoors
Benton
04.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card transactions accurately and securely.
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained clean and organized checkout areas for a positive shopping experience.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Gained knowledge of departmental functions to ensure smooth store operations.
Server
The Flying Saucer
Little Rock
09.2023 - 02.2024
- Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
- Guided guests with menu selections and addressed food inquiries, improving overall dining experience.
- Ensured cleanliness and organization of dining and service areas, contributing to a welcoming atmosphere.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared checks, itemizing total meal costs and taxes.
Research Technologist
Ryan Allen Lab
Little Rock
02.2023 - 06.2023
- Isolation of human and animal blood products by ultracentrifugation and size-exclusion chromatography with subsequent chemical analysis
- Growth and maintenance of eukaryotic cells in culture
- Analyzed data using statistical software to identify trends and insights.
- Oversaw daily care and management of mouse colony to support experimental research.
- Managed and maintained chemical and supply inventory to ensure research continuity.
- Executed routine laboratory tasks to facilitate research projects.
- Ensuring compliance with lab safety protocols
- Maintained laboratory equipment and ensured compliance with safety regulations.
Pharmacy Technician
Smith Caldwell Drug Store
Benton
10.2022 - 01.2023
- Prepared and dispensed prescription medications to patients while also answering the phone and assisting clerks check out patients.
- Assisted the pharmacists in drug inventory and compounding certain medications
- Handled medication dispensers to facilitate efficient patient service.
Technician
Kroger Pharmacy
Little Rock
04.2021 - 09.2022
- Prepared and dispensed prescription medications to patients while managing phone inquiries, drive-through services, and patient check-outs.
- Dispensed medications accurately to patients following prescription guidelines.
- Operated pharmacy software to process prescriptions and manage patient records.
- Operated EPRN software to record and interpret medication prescriptions from doctors.
- Organized patient records for vaccination appointments to streamline support for pharmacist.
- Maintained cleanliness and organization of pharmacy work area and storage to ensure operational efficiency.
Operator
Pulaski County Medical Exchange
Little Rock
12.2019 - 04.2021
- Answered phones and paged physicians, facilitating communication between patients, hospitals, and medical staff.
- Collected scheduling information and communicated it to the supervisor, ensuring efficient appointment management.
- Operated medical equipment to support patient care and operational efficiency.
- Monitored supply levels and coordinated inventory management for medical supplies.
- Assisted staff in maintaining cleanliness and organization of work areas.
Retail Associate
Cracker Barrel
Little Rock
05.2018 - 12.2019
- Assisted customers with shopping needs and organized stock in retail section to enhance product accessibility.
- Operated cash registers, ensuring accurate transactions and efficient customer checkouts.
- Facilitated onboarding process for new retail associates, providing support to ensure smooth integration into team.
Volunteer
Arkansas Game and Fish Commission: Joe Hogan Fish Hatchery
01.2015 - 01.2016
- Supported team in collecting water quality data, contributing to understanding of fish populations.
- Instructed on data collection and analysis techniques for water samples used in fish stocking efforts.
- Assisted in fish stocking and habitat restoration activities at local water bodies.
- Maintained hatchery facilities by cleaning tanks and monitoring water quality.
- Educated visitors about fish species and conservation efforts through guided tours.
Pharmacy Technician Student Worker
Arkansas State University at Beebe
Beebe
08.2013 - 05.2014
- Trained in retail and clinical environments, applying aseptic technique, compounding medications, stocking and storing medications, preparing and dispensing prescriptions, establishing patient profiles, answering phone inquiries, assisting patients, and processing requests from physicians and other pharmacies.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate inventory of pharmaceuticals and medical supplies.
- Recorded patient information and prescription details in pharmacy software systems.
Education
B.S. - Biology with ecology emphasis
University of Arkansas at Little Rock
Little Rock, AR01-2019
A.S. - Pharmacy Technician Science
Arkansas State University at Beebe
Beebe, AR01-2015
High School Diploma -
Cabot High School
Cabot01-2013
Skills
- Customer service
- Visual merchandising
- Cash handling
- Inventory management
- Sales techniques
- Retail operations
- Team collaboration
- Staff training
- Time management
- Adaptability
- Problem solving
- Attention to detail
- Stock replenishment
- Clothes folding
- Returns management
- Return and Exchange Handling
- Dressing room assistance
- Customer needs assessment
- Cleaning and sanitizing
- Register opening and closing
- Customer assistance
- Verbal and written communication
References
- Ryan Allen, 314-610-9328, rmallen2@uams.edu
- Olivia Klak, 501-372-8032
- Ryan Mann, 870-500-4204
Volunteer Experience
Arkansas Game and Fish Commission: Joe Hogan Fish Hatchery, 01/01/15, 12/31/16, Aided workers in collection of data in water for fish. I was taught how to collect and read/use data that was obtained in water for fish that were used in stocking fisheries.
Timeline
Apparel Associate
Academy Sports and Outdoors
01.2026 - Current
Cashier
Academy Sports and Outdoors
04.2024 - Current
Server
The Flying Saucer
09.2023 - 02.2024
Research Technologist
Ryan Allen Lab
02.2023 - 06.2023
Pharmacy Technician
Smith Caldwell Drug Store
10.2022 - 01.2023
Technician
Kroger Pharmacy
04.2021 - 09.2022
Operator
Pulaski County Medical Exchange
12.2019 - 04.2021
Retail Associate
Cracker Barrel
05.2018 - 12.2019
Volunteer
Arkansas Game and Fish Commission: Joe Hogan Fish Hatchery
01.2015 - 01.2016
Pharmacy Technician Student Worker
Arkansas State University at Beebe
08.2013 - 05.2014
B.S. - Biology with ecology emphasis
University of Arkansas at Little Rock
A.S. - Pharmacy Technician Science
Arkansas State University at Beebe
High School Diploma -
Cabot High School