Thalia Chavez
Summary
Three year results driven sales professional with combined experience in medical device sales and the clinical space. Proven track record of exceeding revenue targets through business planning, technical training, and relationship-building with healthcare providers. Skilled in cross-functional collaboration to drive territory growth, enhance customer satisfaction, and deliver technical product demonstrations in clinical settings.
Overview
6
6
years of professional experience
Work History
Associate Sales Representative
Oticon
01.2024 - Current
- Territory growth with 10% revenue increase through strategic account management and technical product education
- Metrics: January 91%, February 111%, Mar
- 108%, April 102%, May 86%, June 113%, July 93%, August 96%, September 89%, October 86%, November 114%, December 84%
- 2024 YTD metric 98%
- Utilized CRM tools (i.e., Power BI, sales reports, SalesForce, and forecasts) and account research to analyze the business landscape, identify trends, and determine strategies to identify growth opportunities for strategic account planning
- Leveraged in-depth industry knowledge to build credibility and foster positive relationships with healthcare providers
- Partnered with cross-functional teams to execute territory growth, resulting in 17% increase in private pay sales
Realtor
Better Homes and Gardens/Big Block Realty North
06.2022 - 07.2024
- Built a profitable pipeline of over 300 people in my first year and was awarded 'Rookie of the Year' 2022
- Coordinated 8+ monthly open houses and new buyer consultations to connect with buyers and sellers
- Converted leads into closed deals through marketing campaigns, cold calls, emails, AI generators, social networks
- Managed contracts, negotiations, & all aspects of sales to finalize purchases and exceed customer expectations
- Researched market data and trends to provide clients with effective buying and selling strategies achieving a 20% increase in successful transactions
Remote Audiology Assistant
Lively Hearing Aids
05.2021 - 09.2022
- Conducted virtual SaaS product demonstrations and technical training to drive technology adoption
- Collaborated with implementation teams to ensure successful client onboarding
- Managed client relationships and provided technical support to enhance user experience
Audiology Assistant
The Hearing Solution
04.2019 - 01.2021
- Clinical experience gained by collaborating with two Audiologist on patient onboarding and product knowledge
- Managed high-priority projects while maintaining exponential customer service standards
- Facilitated clinical workflows and provided technical support for medical equipment
Education
BS - Speech Pathology& Audiology
California State University, Sacramento
SacramentoSkills
- Performance analysis
- Effective negotiation
- Upselling strategies
- Closing techniques
- Competitor analysis
- Sales pipeline management
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Associate Sales Representative
Oticon
01.2024 - Current
Realtor
Better Homes and Gardens/Big Block Realty North
06.2022 - 07.2024
Remote Audiology Assistant
Lively Hearing Aids
05.2021 - 09.2022
Audiology Assistant
The Hearing Solution
04.2019 - 01.2021
BS - Speech Pathology& Audiology
California State University, Sacramento
Similar Profiles
Komnen Kole LabovicKomnen Kole Labovic
Reliability Engineer at OticonReliability Engineer at Oticon
Eli ChavesEli Chaves
Inside Sales Account Manager at OticonInside Sales Account Manager at Oticon
Shanise WilliamsShanise Williams
Customer Service Representative III at OticonCustomer Service Representative III at Oticon