Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
TIFFANY MARIE ARTIS
San Diego
Work Preference
Summary
Dynamic and rapidly advancing sales professional with a strong foundation in NEPQ-style consultative selling, client retention, and peer mentorship. Promoted 3x at Yelp within one year, currently serving on the Launchpad management bench. Delivered $289.9 K in new revenue while coaching peers and consistently exceeding KPIs.
Marketing professional prepared to excel in client management roles. Extensive background in developing and implementing client-centric strategies, leading to enhanced satisfaction and loyalty. Known for effective team collaboration and achieving results, with strong communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Elite Local Client Director
Yelp Inc
Remote
11.2025 - Current
- Made 40-50 calls daily, and upgraded 1-2 accounts daily
- Led strategic client engagement initiatives to enhance customer satisfaction and retention.
- Developed and executed comprehensive account plans aligning with client objectives and business goals.
- Utilized CRM tools to track client interactions, streamline processes, and improve response times.
- Contributed significantly to annual revenue goals through a proactive approach in identifying untapped markets potential opportunities.
Elite Client Partner, Launchpad Bench
Yelp Inc.
Remote
02.2025 - 11.2025
- Exceeded all daily/ monthly KPI's and target goals, averaging $30k in revenue from 40-50 dials each day
- Selected for Yelp’s Launchpad team for leadership development.
- Ran morning round ups
- Coach Client Partners on hitting KPIs and sales fundamentals.
- Manage high-value accounts with a focus on retention and upsell strategy.
Senior Client Partner
Yelp Inc.
Remote
10.2024 - 02.2025
- Oversaw portfolio of SMB advertisers, driving account expansion.
- Delivered customized marketing solutions to grow client ROI.
- Exceeded KPI expectations averaging $35k per month during Q4
- Number 1 Rep out of 150 in my segment in total sales for that book shuffle.
- Cultivated strategic relationships with key clients to enhance customer satisfaction and retention.
Local Client Partner
Yelp Inc.
Remote
04.2024 - 10.2024
- Promoted after early success in Inside Sales.
- Built and maintained strong client relationships with local business owners.
- Grow local businesses by upgrading their ad programs for more visibility up to an additional $46 per day.
Inside Sales Representative – Small Business
Yelp Inc.
Remote
02.2024 - 04.2024
- Quickly ramped to target; recognized for strong client rapport and fast onboarding.
- Cold calling 80 -90 local businesses to learn their business needs and show value in our programs.
- Pitching off the fly with one call closing techniques
- Identified customer needs and delivered tailored solutions to enhance satisfaction and loyalty.
Licensed Sales Support Representative
eHealth Insurance
Remote
09.2023 - 12.2023
- Provided plan comparisons and support for Medicare clients.
- Maintained top-tier satisfaction in high-volume inbound environment.
- Answered 90-100 incoming calls daily, obtaining preliminary information and getting each customer to the correct agent within 5-8 minutes.
Account Clerk – Skim/Scam Project
County of San Diego (HB Staffing)
San Diego, CA
07.2023 - 09.2023
- Reconciled benefit payments and audited financial records.
- Processes refunds to benefits recipients
- Processed ~50 daily refunds to California benefit recipients who have had their cards skimmed.
Account Manager
Elite Results Training
San Diego, CA (hybrid)
08.2017 - 09.2023
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed tailored 10 training programs weekly based on client needs and feedback.
- Analyzed client performance metrics to identify opportunities for improvement.
- Led regular review meetings with clients to assess progress and adjust strategies accordingly.
Program Director
RealTraining, LLC
Alexandria, VA (hybrid)
04.2014 - 08.2018
- Led program development initiatives to enhance training effectiveness and participant engagement.
- Mentored staff members, fostering professional growth and enhancing team performance through targeted coaching.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Monitored program performance to identify areas for improvement.
Education
Yelp Launchpad Management Bench
01-2025
NEPQ Sales Training
01-2024
Exercise Science
Virginia Commonwealth University
Richmond, VA05-2011
Skills
- Relationship management
- Problem-solving
- Multitasking and organization
- Verbal and written communication
- Decision-making
- Relationship building
- Strategies and goals
- Coaching and mentoring
- Analytical thinking
- Client relations
- Goal setting
- Issues resolution
- Task delegation
- Content development
- Charismatic leader
Timeline
Elite Local Client Director
Yelp Inc
11.2025 - Current
Elite Client Partner, Launchpad Bench
Yelp Inc.
02.2025 - 11.2025
Senior Client Partner
Yelp Inc.
10.2024 - 02.2025
Local Client Partner
Yelp Inc.
04.2024 - 10.2024
Inside Sales Representative – Small Business
Yelp Inc.
02.2024 - 04.2024
Licensed Sales Support Representative
eHealth Insurance
09.2023 - 12.2023
Account Clerk – Skim/Scam Project
County of San Diego (HB Staffing)
07.2023 - 09.2023
Account Manager
Elite Results Training
08.2017 - 09.2023
Program Director
RealTraining, LLC
04.2014 - 08.2018
Yelp Launchpad Management Bench
NEPQ Sales Training
Exercise Science
Virginia Commonwealth University