Tobi Collett

• A consultancy that I set up to service clients on HR matters and Diversity
• Providing services across the HR spectrum from one off discipline, grievance and harassment case management to consultation to fully outsourcing HR services
• Specialising in process review to ensure effectiveness and long term sustainability of processes already in place and developing new processes
• This included looking after a client with offices in eight countries around the world
• Managing HR policies and general day to day advice and support in line with local employment law including conflict resolution.

Supporting employees through complex employee relation cases and dismissal cases.

Grievance

Unfair dismissal

Successfully reaching an agreement with employers, avoiding the need for costly litigation risk. Finding a mutual outcome for all parties.

Freelancing while taking time out to travel after the loss of my father.

• Regional leader for development of EMEA HR function that services operational needs of the business, as well as providing strategic insight on people matters as part of the Leadership Team, reporting into both Global VP HR and Regional VP of Operations
• Growing EMEA from 3 countries to 26 countries
• Including ensuring compliance for local requirements for employing people
• Lead for global job title alignment and creating pay structures aligned to global job title structure for UK, Europe, USA, India and APAC.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Collaborated with stakeholders in labour relations matters such as contract negotiations, dispute resolution procedures, compliance concerns.
• Managed complex employee relations issues, fostering culture of trust, respect, and open communication.
• Liaised between multiple business divisions to improve communications.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Led the successful integration of multiple acquisitions, ensuring seamless transition and cultural alignment.
• Instructed senior leaders on appropriate employee corrective steps.
• Directed performance management systems to support employee development and organizational success.
• Enhanced employee engagement by implementing innovative HR policies and practices.
• Cultivated a positive work environment through continuous improvement initiatives and strong leadership.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Implemented comprehensive talent management programs, resulting in a high-performing workforce.
• Streamlined HR processes for increased efficiency and improved employee satisfaction.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Championed diversity and inclusion efforts, promoting a more inclusive workplace environment.
• Distributed employee engagement surveys to identify areas of improvement.
• Fostered positive work environment through comprehensive employee relations program.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Devised hiring and recruitment policies for 2000+ employee company.
• Designed and implemented succession planning initiatives, preparing the organization for future leadership transitions.
• Developed strategic partnerships with key business leaders to drive organizational change and growth.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Reduced turnover rates by developing and executing effective retention strategies.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Established metrics-driven approach to HR decision-making, utilizing data analytics to inform strategy development and execution.
• Conducted thorough compensation analyses to ensure market competitiveness while managing total rewards costs effectively.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Implemented workforce planning strategies that successfully addressed staffing needs during periods of rapid growth or contraction.
• Improved onboarding processes to accelerate new hire productivity and expedite their assimilation into company culture.
• Structured compensation and benefits according to market conditions and budget demands.
• Oversaw benefits administration, providing competitive offerings while maintaining cost-effectiveness for the organization.
• Cultivated interpersonal skills by building positive relationships with others.
• Developed strong communication and organizational skills through working on group projects.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Delivered services to customer locations within specific timeframes.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Identified issues, analyzed information and provided solutions to problems.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Skilled at working independently and collaboratively in a team environment.

• Royal Mail Group is the over-arching umbrella for Royal Mail Letters, Post Office Ltd and Parcleforce Worldwide
• Each business unit is run as separate entities with Royal Mail Group linking the business units together creating a matrix structure
• Combined they employ over 180,000 employees with three different unions, Amicus, CMA (Communication Managers Association) and CWU (Communication Workers Union).