Todd Gray
Vancouver, BC
Summary
Positive and diligent professional Commercial Property Manager & Building Operations Manager. Effective at promoting tenant satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties and conserve energy. Talented business manager with demonstrated operational. Offering [4] years Property & Operations Management experience paired with goal-oriented and performance-minded approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Property Manager
Edgecombe Realty
01.2012 - 01.2016
- Issued appropriate insurance documentation and identification.
- Processed project change requests and performed coverage research to handle repair issues.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Maximized rental income while minimizing expenses through effective planning and control.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Responded to Common Area Maintenance (CAM) inquiries.
- Coordinated appointments to show marketed properties.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Adjust temperature HVAC System with central computer software.
- Supervise maintenance of HVAC, Plumbing, Electrical, Sprinkler System, Structural Repairs, New tenant renovations.
Realtor
Royal Pacific Realty
10.2007 - 12.2011
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Reviewed market research data and changed sales plans accordingly.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Member of Medallion Club 2007
Education
Property Manager, Realtor - Real Estate
Sauder Business School UBC Real Estate
Vancouver, BC01.2007
Business Diploma - General Business Studies
Kwantlen College
Richmond, BC06.1993
Skills
- Financing Coordination
- Manage Rentals
- Effective Planning
- Operating Cost Tracking
- Staff Coordination
- Sale and Rental Recordkeeping
- Tenant and Owner Liaising
- Lease Renewals
- Tenant Improvements
- Rent Collection
- Equipment Replacement
- Maintain HVAC, Plumbing, Lighting, Elevators Roof Energy Efficency
Accomplishments
Managed a $38 million dollar. 6 level, 100+ Year old Brick and Timber Office & Retail building in Yaletown Vancouver.
I Managed structural beam replacements, worked with Structural Engineers, Most tenants and move out , move complete renovations, I supervised many renovation and construction projects. Had to supervise to prevent contractors from altering any structural brick doorways or timber beams without structural engineer approval. I found a way stop self leveling cement from leaking into floors below. Attended after hours emergencies including leaking roof and restoration company. Do Small plumbing repairs and change light bulbs, powerwashing myself.
Supervise Night Janitor, Stay late if he needs guidance in Spanish. Coordinate with Police and court for a drunk that broke the glass doors. Repairs all damage quickly with emergency glass repair and made the drunk the pay the $2000 bill in exchange to reduce the criminal charge to probation.
Certification
Property Manager, Strata Manager, Trading ( Real Estate Sales & Leasing ) Brokerage Management
Hobbies, Weight Training.
I enjoy Weight Training and keeping a log of strength gains, I do not smoke and like maintain a healthy lifestyle.
I have a Wife and a 1 child. I spend spare time with my family.
Languages
Spanish
Advanced (C1)
Timeline
Commercial Property Manager
Edgecombe Realty
01.2012 - 01.2016
Realtor
Royal Pacific Realty
10.2007 - 12.2011
Property Manager, Realtor - Real Estate
Sauder Business School UBC Real Estate
Business Diploma - General Business Studies
Kwantlen College
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