Tommy Pacanins
Entertainment Venue Operator
Mexico,Mexico
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.
Focused in all aspects of Venue operations, making sure promoters, Talent, Agencies and co workers get a full and rewarding experience from the first email, to show time to closing.
Overview
23
23
years of professional experience
Work History
COO
Pepsi Center
02.2008 - 05.2021
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
F&B Director
Mundo Imperial Acapulco
03.2005 - 01.2008
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Handled assignments independently with good judgement and critical thinking skills.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Senior F&B Executive
Four Seasons Hotels and Resorts
02.1998 - 05.2005
- Trained new analysts on corporate policies and procedures and implemented mentoring program, reducing onboarding time.
- Developed presentations and reports to inform and educate stakeholders and financial teams on growth possibilities.
- Provided strategic planning advice and financial oversight for corporate stakeholders.
- Tackled both annual and quarterly budget management tasks and developed financial models from benchmarking.
Senior Marketing Manager
Nestle
03.1999 - 05.2003
- Established and managed overall business plan for the OOH (out of Home) Division.
- Oversaw over 25 yearly projects from concept through completion.
- Leveraged data insights from surveys, previous campaigns and market research to develop targeted marketing initiatives.
- Identified potential markets to capitalize on underserved areas.
Education
Bachelor of Arts - Hotel And Restaurant Administration
New England Culinary Institute
Vermont, USASkills
- Adaptable and Flexible
- Business Administration
- Industry Expertise
- Mission and Vision
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
COO
Pepsi Center
02.2008 - 05.2021
F&B Director
Mundo Imperial Acapulco
03.2005 - 01.2008
Senior Marketing Manager
Nestle
03.1999 - 05.2003
Senior F&B Executive
Four Seasons Hotels and Resorts
02.1998 - 05.2005
Bachelor of Arts - Hotel And Restaurant Administration
New England Culinary Institute
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