Summary
Overview
Work History
Education
Skills
Timeline
Tomás R. Ledezma L

Tomás R. Ledezma L

Pre Sales Consultant PM Mgr.
Mexico, México

Summary

+10 Years excelling in Pre Sales, Sales Operations, Project Management, Consulting, for Global Companies NA, CALA & EMEA.. +Successful PM functions and Communication across company & stakeholders plus C Level Executives for America region. +Contribution on best practices and technological implementation including new workflows procedures within company solution. +Identify Project needs, implementation and cross collaboration based on functional High-Level Processes. +Bridging the gaps between internal areas Partner, Account, Sales, GTM & MKT, Ops & IT and Enablement to align project goals. +Follow up on complex projects, monitoring and presenting business reviews, data driven reports with BI tools. +Gathering and offer feedback for new process improvement to reduce costs and operational excellence.

Overview

24
24
years of professional experience
3
3
Languages

Work History

PM Pre-Sales & CSM

IMAGINE COMMUNICATIONS
02.2020 - 01.2024
  • Communication Management between end users, stakeholders, internal clients to assure alignment project
  • Supporting cross functional projects as fundamentals for new and future programs, proposals, and implementation
  • Multi projects within organization with enhanced capabilities leading and design strategies transforming legacy into new adoption processes with new workflows
  • Ability to coordinate sessions and meetings to adjust transitions for LATAM, CALA & EMEA regions
  • Implementation Project activities such as weekly business reviews leading internally and analyzing outcomes
  • Driving presentations-based project execution to support agile methods and ensure transformation expectations
  • Assign proper resources to project by phases or milestones in conjunction with SOW´s requirements and client needs, specifically across Latam, CALA & EMEA regions to guarantee successful completion within timeline, budget and monitored with dashboards to recommend next steps or actions to avoid deviations
  • Cross functional performance aligned to technical and product management to analyze data and client requirements, (RFI /RFP´s) from roadmap up to implementation project and finally managed services inclusion for Upgrades and Releases
  • Able to identify dependencies and risks across whole life project and communicate internally with our team to avoid roadblocks as well as feasibility of project with goals, requirements within scope
  • Full training onboarding for stakeholders to assure project continuation and successful completion, gather critical information from incidents and provide feedback internally for future project implementation as well as SLA´s follow up for cycle delivery
  • Transformation and Management change supported by leading user training for adoption and maximization of processes utilization with best practices
  • POC´s , Demos & USP´s
  • Led the successful Project implementation across Latam and Americas and supporting EMEA region
  • Championed a Train the Trainer model, ensuring effective knowledge transfer and empowering teams
  • Secured increased revenue 95% through implementation project continuation and approved SOWs management

Sales Operations & Traffic Manager

NBCUniversal
12.2016 - 02.2020
  • Built and managed a Broadcasting Telemundo department, establishing standard operating procedures (SOPs) and overseeing 10 Log Schedulers for local and Pan-Regional operations
  • Acted as a key liaison between the material center, master playout, and various offices across Latin America, ensuring smooth workflow
  • Monitored key performance indicators (KPIs) and optimized inventory processes using databases and Microsoft tools like Tableau
  • Supported sales teams in achieving quarterly and yearly revenue goals by providing data-driven insights and facilitating communication
  • Maintained compliance with government regulations and Mexican broadcasting standards
  • Implementing (SOPs) and overseeing 10 Log Schedulers to optimize workflow efficiency and cost savings
  • Analyze data, identify market trends, and develop effective sales strategies to achieve revenue goals
  • Ensured compliance with government regulations and Mexican broadcasting standards

Intl Sales Ops Supervisor

TURNER BROADCASTING S
06.2004 - 12.2016
  • Manager of fifteen Log & Sales Coordinators locally and Pan Regionally, responsible of 13 channels to air on Mexican market as well as signals for Latin America Region (Central and South America)
  • Able to support Sales Areas, Strategic & Planning Departments as well as Legal matters related to compliance and broadcasting transmissions
  • Facilitator for invoicing purposes and Audit requirements
  • Reporting to North America HQ, Atlanta, GA
  • Streamlined inventory management to ensure campaigns aired according to planning and client requirements
  • Adhered to all applicable legal rules for Mexican and international paid TV channels across Latin America
  • Successfully managed the company's signal portfolio from four to thirteen signals solely from the Mexico office

Supply Chain Manager

POLYONE CORP Spartech Technologies Supply
05.2003 - 05.2004
  • As Supply Chain Manager was responsible for delivering finished material to customers on site and importing raw materials from the US, TX
  • Accountable for Quality and Production processes such as Extrusion, Injection and Blowing phases with imported material
  • Responsible for negotiations with Custom Agents or Brokers
  • Able to provide full documentation for import process to Mexico Plant
  • Reporting directly to Sales VP /Director
  • Key Customer and new accounts management as well as forecast development
  • Reporting to HQ in North America
  • Assurance by providing raw material with Quality standards fixed for processing on site
  • SOPs and Training implementation for Production, Quality & Procurement Departments
  • Reduction of 25% on Transportation costs and Broker implementation plan

CSR Product Specialist

Eastman Chemical
04.2000 - 05.2003
  • As Customer Service Representative accountability based on SAP platform for all processes since booking orders for Distributor and Clients until invoicing cycle
  • Preparation documentation for transportation freight with third party vendor (3pl) hoppers
  • Monitoring on Distributor needs as inventory to fulfill supply calendar plan as expected
  • Importing & Exporting processes for PET and Polyethylene LD for Panamco Bottlers and Tetrapak Company from US, TN to Mexico, Reporting to North America HQ, Tennessee, Kingsport
  • Award winner for goals and objectives reached yearly basis with excellence operations
  • Management of Big Size Customers / Accounts with invoicing processes above of 10mill usd
  • Successful Negotiations with Plant and to fulfill needs and requirements for bottlers locally and internationally

Education

International Affairs Degree - Engineering, Media & IT Acumen

ITESM

Skills

MS Office Tools

Timeline

PM Pre-Sales & CSM - IMAGINE COMMUNICATIONS
02.2020 - 01.2024
Sales Operations & Traffic Manager - NBCUniversal
12.2016 - 02.2020
Intl Sales Ops Supervisor - TURNER BROADCASTING S
06.2004 - 12.2016
Supply Chain Manager - POLYONE CORP Spartech Technologies Supply
05.2003 - 05.2004
CSR Product Specialist - Eastman Chemical
04.2000 - 05.2003
ITESM - International Affairs Degree, Engineering, Media & IT Acumen
Tomás R. Ledezma LPre Sales Consultant PM Mgr.