Torin Willis Jr
Arlington
Summary
Dedicated professional with strong customer service skills. Experienced in multitasking and conflict resolution, consistently ensuring positive client experiences in fast-paced environments. Proactive team leader with a proven track record in training and mentoring new staff. Skilled in effective communication and critical thinking, contributing to improved team efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Amazon Driver
Sunshine
Austin
08.2025 - 07.2026
- Provided excellent customer service during package drop-offs.
- Assisted in training new drivers on operational procedures.
- Managed time effectively to meet delivery schedules.
Server
The Rennissance
Dallas
06.2025 - 08.2025
Valet Manager
Towne Park
Austin
12.2024 - 05.2025
- Coordinated daily operations to maintain high service quality standards.
- Collaborated with hotel management to align services with guest expectations.
- Developed strong customer service strategies to ensure a positive guest experience.
Aircraft Detailer Lead
Immaculate flights
Dallas
03.2023 - 10.2024
- Collaborated with team members to complete detailing tasks within scheduled timelines.
- Trained new team members on procedures and best practices.
- Monitored workflow to maintain efficiency and productivity standards.
Server
Salt grass steakhouse
Arlington
08.2022 - 03.2023
- Managed multiple tables while ensuring attentive service for all guests.
- Provided excellent customer service to ensure satisfaction.
- Provided excellent customer service in a fast-paced dining environment.
Education
Criminal Justice
Texas State Univeristy
San Marcos 05-2027
High School Diploma -
Newman International Academy
Arlington05-2022
Skills
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Team building
- Critical thinking
- Multitasking Abilities
- Customer support
- Written communication
- Problem-solving
- Task prioritization
- Ability to lift 50 pounds
- Decision-making
Timeline
Amazon Driver
Sunshine
08.2025 - 07.2026
Server
The Rennissance
06.2025 - 08.2025
Valet Manager
Towne Park
12.2024 - 05.2025
Aircraft Detailer Lead
Immaculate flights
03.2023 - 10.2024
Server
Salt grass steakhouse
08.2022 - 03.2023
Criminal Justice
Texas State Univeristy
High School Diploma -
Newman International Academy