Trilce Gonzalez
Cuernavaca, Morelos
Summary
Skilled Dental Assistant with a track record of enhancing patient satisfaction and streamlining operations at EndoSpa. Excelled in dental radiography and equipment sterilization, contributing to a safer, more efficient environment. Demonstrated exceptional customer service, improving patient trust and experience. Expertise in appointment scheduling and a proven ability to maintain stringent hygiene standards.
Overview
1
1
year of professional experience
Work History
Dental Assistant
EndoSpa
03.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Receptionist
EndoSpa
03.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Babysitter
EndoSpa
01.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Escuela Cristiana Mahanim
Jiutepec, Morelos, Mexico12-2024
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Appointment scheduling
Timeline
Dental Assistant
EndoSpa
03.2024 - Current
Dental Receptionist
EndoSpa
03.2024 - Current
Babysitter
EndoSpa
01.2024 - Current
High School Diploma -
Escuela Cristiana Mahanim
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