Tya Rios

• Collaborate with drivers to address any issues or concerns they might have, also fostering positive working relationships.
• Handled incoming calls and emails from customers/drivers regarding issues with deliveries.
• Reducing errors in logistics operations by meticulously verifying shipping documents before drivers depart with loaded trailers.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Providing training and guidance to new hires.
• Monitoring and tracked status of shipments in transit to confirm on-time delivery.
• Scheduled and dispatched drivers to location.
• Monitoring weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
• Overseeing and enforcing compliance with all safety regulations and DOT regulations.

• Responsible for and trusted with receiving, filing, and making sure all important personal paperwork is kept confidential and that my superiors have received all documentation turned into me.
• Responsible for ordering all office supplies & driver equipment. I have worked with Staples, Grainger, Uline & J.J Keller.
• Responsible for over seeing and documenting all invoices for each Month. Staying on top of deadlines and making sure all invoices especially my main priority account (Premier Trailer Leasing) has been paid out by the at the end of each month.
• Responsible for communication with all 156 dealerships that we service who may have had damaged items, mis-shipped items or even shortages. It is my Job to make sure I look for the product and give the dealership an update in a timely manner with their options for the outcome that was concluded each day.
• Responsible for making sure the drivers have all of their work equipment still and that nothing is damaged or missing, so the drivers can function properly & smoothly each night.
• Last but not least. I make sure to keep work professional and do it with a great attitude, even though I believe there is always room for improvement.

Signed off on completed confidential contracts for all customers buying, financing, leasing auto loans.

Worked closely with banks to verify customer information and retrieve and summit documents to get loans approved for customers.

Called members to verify key loan information and verify contract sale.

Assisted with department reports to verify key loan changes were keyed correctly.

Answered phones and transferred calls to correct departments.

Provided administrative support to multiple finance managers.

Ability to meet tight and sometimes conflicting deadlines.

Trusted with confidential documents and information.

Participated In variety of office duties with included copying, faxing, scanning, filing, shredding, Etc.