Tzazil Valencia

• Proficient in Calendar Management with extensive experience in scheduling, organization, and optimizing time management for maximum efficiency, resulting in a 30% increase in productivity and improved coordination across teams
• Skilled in social media interaction and strategy, driving engagement, audience growth, and brand visibility across various platforms
• Arranged logistics for board and executive team meetings, ensuring seamless coordination and enabling leadership to focus on strategic decision-making, driving productivity, and maximizing company goals
• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Set up virtual Zoom meetings, invited guests and disseminated agendas.
• Provide effective administrative support to ensure smooth office operations.
• Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
• Maintained a well-organized database system for improved information accessibility in daily operations.
• Enhanced client satisfaction by efficiently managing and organizing schedules.
• Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
• Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
• Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
• Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
• Improved client engagement by creating and managing content on social media platforms, expanding online presence.
• Managed diverse range of administrative tasks, ensuring timely preparation and submission of documents and reports.

• Maintained detailed records of sponsor interactions, tracking progress towards goals and identifying areas for improvement.
• Provided excellent customer service to both current and potential sponsors, addressing inquiries promptly and professionally.
• Enhanced brand visibility by securing high-profile sponsorships for various events and campaigns.
• Collaborated with marketing team to develop targeted promotional materials showcasing the value of sponsorship opportunities available.
• Managed event logistics, liaising with vendors and venue staff to ensure a successful event experience for sponsors and attendees alike.
• Built strong relationships with key stakeholders within sponsoring organizations, fostering trust and collaboration throughout partnership tenure.
• Worked closely alongside finance department ensuring timely invoicing and payment from sponsors, maintaining positive cash flow for the festival.
• Leveraged existing relationships to upsell additional sponsorship packages, increasing revenue by 20%, and achieved a 90%contract renewal rate upon completion.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

• Promoting critical thinking and active participation of students in learning
• Adapting teaching methodologies according to the needs and learning styles of the students
• Serving as a role model for students in each class
• Mentoring students when it comes to career paths or when it is necessary to motivate them to continue in the career
• Implementing best practices for online education to enhance student learning outcomes and engagement
• Utilizing platform-specific tools and features to structure lessons, assignments, and assessments.
• Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
• Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.

• Forge strong relationships within the community, acting as the face of the Department.
• Established team priorities, maintained schedules and monitored performance.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
• Launched quality assurance practices for each phase of development

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
• Managed CRM input, exports and clean up.
• Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
• Supported case strategy development with detailed research on legal precedents and relevant laws.
• Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
• Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
• Contacted clients to schedule appointments and discuss progress of cases.
• Created weekly, monthly, and quarterly expense reports.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
• Enhanced legal document accuracy by meticulously reviewing and editing over 100 agreements.
• Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
• Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
• Maintained regular contact with clients by calling and visiting clients' homes.
• De-escalated stressful situations through individual and family crisis interventions.
• Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.

• Organized international events and online workshops aimed at promoting gender equality, bringing together participants from diverse backgrounds worldwide, and fostering awareness and empowerment among women and girls globally
• Serving as a leader for a diverse group of different backgrounds and nationalities for the right function of the network
• Actively participated in significant events such as the CSW68 (Commission on the Status of Women 68), contributing to discussions and initiatives focused on advancing the rights and well-being of women and girls on a global scale
• Coordinated with various departments to gather information and updates for executive review, ensuring timely and accurate reporting to support informed decision-making and strategic planning
• Planned, organized, and coordinated meetings, including preparing agendas, leading communication, taking minutes, collecting information, and sharing follow-ups to ensure efficient and productive engagements.