Ulises Luna
Brownsville
Summary
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in Case Manager role.
Overview
7
7
years of professional experience
Work History
Case Manager
Southwest Key Program
11.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
- Case Manager role is to reunify UC with sponsors, and plan for the safe and timely release of UC by gathering required information, verifying family relationships, requesting supporting documentation, and screening for risk and exploitation
Youth Care Worker
Southwest Key Programs
06.2024 - 11.2024
Supervise and care for the youth in care. Serve as a role model and offer direct support, guidance and encouragement to the youth in program and assist with any concerns and interests.
Americorps Member
Americorps
08.2018 - 01.2020
Helped students with college enrollment process
Education
Criminal Justice -
University of Texas Rio Grande Valley
05.2023
High School Diploma -
Veterans Memorial High School
Brownsville, TX06.2017
Skills
- Documentation
- Compliance
- Case Management
- Risk Assessment
- Supervision
- Youth Support
- Guidance
- College Enrollment
- Decision Making
- Multitasking
- Communication
- Teamwork
Timeline
Case Manager
Southwest Key Program
11.2024 - Current
Youth Care Worker
Southwest Key Programs
06.2024 - 11.2024
Americorps Member
Americorps
08.2018 - 01.2020
Criminal Justice -
University of Texas Rio Grande Valley
High School Diploma -
Veterans Memorial High School
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